AT&T Files to Buy Yet More 700MHz Spectrum
AT&T ISN'T PLAYING AROUND...
Now, how many bad experiences have you written companies about?
Consumer reports = innacurate.
However, it is fair to point out that while you may thing consumer reports is inaccurate, all of the carriers are judged the same way. So it is not that based on your argument, ATT is getting judged any harsher than Verizon/Sprint/T-Mobile. Really, what it may be saying is that ATT has more negative reports from consumers than the rest of the carriers.
so it would stand to reason consumer reports would say that.
There's just a lot of DUMB people in the world. Another example is the Android market. Great applications suffer 3 star ratings due to stupid consumers. Alot of Home Replacement Aps (Launchers, which I use because I get so bored with the standard TW Launcher) get poor ratings because, "I cannot find in my aps" etc. Makes me scream, "It's a LAUNCHER!!!!!!!"
It's just hard to take consumer reports seriously. A great experience warrants being happy, feeling satisfied... so, it's only natural for any human to leave it alone. Not many people think to write a good report, or to write somebodies manager and tell them how helpful they were. A bad experience warrants complaints, etc. It's a one sided deal. Spri...
How many negative user reviews on phonescoop make kind of rediculous claims?
For instance, the Pantech Persuit got a User Review that said the screen just cracked... I'm willing to bet that's a bit of a stretch. Really? Your kid didn't press to hard on the screen or drop it? Suuuuure.
Plus, out of context any phone can be a peice of crap... just like any company can be. If I wanted a smartphone I wouldn't buy a QMD. If I wanted coverage for phone calls and money was no object... I wouldn't pick AT&T. Everyone knows Verizon has more coverage in most areas... and even though AT&T has really built their coverage... it's still not up to par... but, coverage in my area is fine and I like saving 20 buck...
You say you used to rage in your head when one of your customers would cite consumer reports, again I'm confused. Are you saying that your experience in an electronics showroom is more valuable in determining quality than the experience of buying the appliances in question, running them against each other, and culling reviews from thousands of customers? So much more valuable that the foolishness of citing them would cause you rage?
This forum is closed.