Home  ›  News  ›

AT&T Bundles Insurance and Support In Protection Pack

Article Comments  

all discussions

show all 31 replies

AKA

Otowncell

Mar 31, 2011, 9:01 AM
Not the Iphone
...
Jayshmay

Mar 31, 2011, 9:08 AM
Probably not. The Iphone has a lot of rules attatched to it that are unique to the Iphone.
...
Fredd

Mar 31, 2011, 10:00 AM
Of course not the iPhone. Asurion excluded it from the insurance coverage.
...
Poking Pixie

Mar 31, 2011, 10:18 AM
Nope, you can get insurance for the iphone through asurion now, but you have to download it yourself through your apps store. It's 11.99 a month and has a 99, 149, or 199 dollar deductable based on which iphone you have. All the rest of the terms are the same as regular insurance.
...
Jayshmay

Mar 31, 2011, 10:48 AM
Damn! ! ! ! $12/mo for insurance for a cellphone?!!!!!?
...
GeeksAreBest

Mar 31, 2011, 11:24 AM
Best buy has prob. the best deal. It's like $15 a month but there's no deductable. Thank Apple for being c*ckblockers on their services. ☹️
...
Jayshmay

Mar 31, 2011, 11:29 AM
Just to put this into perspective to compare insurance for a cellphone to my apt. What you mentioned $15/mo for the Iphone, compared to everything I own in my apartment for up to $4,000hcoverage for $20/mo. Through Farmers Insurance.
...
Slammer

Mar 31, 2011, 12:23 PM
Here's my view:

Insurance companies base their rates on claims and value.

I've done my own experimental review of phones under both operations. I have never modified my phones and have experienced very few problems over the years. Friends that have modified, have had more issues and numerous exchanges.

So,

While the iPhone "supposedly" has a higher retail value, it also is the most modified device in the industry. Modifying any phone is an accident waiting to happen and should not be done for this reason.

The iPhone has the most stable OS in the industry. However, when the iPhone gets jailbroken, it makes it no more stable than any other phone on any platform. I have had my Adndroid phone since June. I have never had to brin...
(continues)
...
Cosmic Spiderman

Mar 31, 2011, 12:36 PM
Verizon insures the iPhone via eSecuritel for $10.99/month and $169 deductible for 16GB and $199 deductible for 32GB
...
Slammer

Mar 31, 2011, 12:45 PM
My insurance is 7.99 a month with 100.00 deductible on an Android HTC Evo. Cheaper then the 10.99m/169.00 deductible.

There is a lesson in either case however.

Next time you witness someone letting their toddler hold a smartphone to pacify them, think about why the insurance is so high.

John B.
...
Cosmic Spiderman

Mar 31, 2011, 12:57 PM
I don't pay a monthly fee for insurance. I paid $99 up front, and have a $39.99 deductible on my Droid 2.
...
Slammer

Mar 31, 2011, 1:12 PM
Not a bad deal at all. That's not Assurian or eSecuritel, is it?

John B.
...
Cosmic Spiderman

Mar 31, 2011, 1:19 PM
Nope, It's through the Premium Verizon Retailer that I got my phone.
...
cstone

Mar 31, 2011, 1:23 PM
Does that cover everything (ie: loss, theft, damage, and liquid damage) like Assurion? I have heard of a similar deal that covered everything other than liquid damage. If yours covers that as well then it sounds like a great deal to me!
...
Cosmic Spiderman

Mar 31, 2011, 1:28 PM
Yep, everything. Are you sure Assurion covers water damage?
...
GeeksAreBest

Mar 31, 2011, 1:41 PM
They do. Lost/stolen, broken, water damage and just general wear and tear that makes them ineligible for manuf. warranty.
...
Cosmic Spiderman

Mar 31, 2011, 1:44 PM
Everywhere I look about the coverage on VZW's website, including going through the Assurion website leads me here:

http://support.vzw.com/terms/products/extended_warra ... »

Take a look at item G
...
insider.

Apr 2, 2011, 1:45 PM
item G is for the extended limited warranty coverage.
...
Caucasian

Mar 31, 2011, 1:49 PM
Asurion is used by Sprint as well, and they cover liquid damage through us. I know it's a company to company thing, so it may not be so with them...

...However...

If they covered a stolen or lost device where they have *nothing* to recover at all, and a liquid damaged phone that could possibly be recovered sometimes, why wouldn't they cover it? In that case people would just call in and say they lost it when they dropped it in the toilet.
...
GeeksAreBest

Mar 31, 2011, 1:52 PM
I don't think the $1.99 feature is the same thing. I think it's just an extended manuf. warranty is what it looks like. This is the same setup that AT&T's warranty exchange covers for up to 1 yr. This sounds like just extending that 1yr.
...
Cosmic Spiderman

Mar 31, 2011, 1:53 PM
Well, they have to provide a police report, don't they?
...
GeeksAreBest

Mar 31, 2011, 1:57 PM
Nope. 😁
...
Cosmic Spiderman

Mar 31, 2011, 2:01 PM
Then what's to stop you from telling them you lost a phone, get a new one for the deductible then activating it on another line?
...
zuno gyakusatsu

Mar 31, 2011, 2:21 PM
because the phone is placed on a lost/stolen list making it ineligible to be reactivated.
...
GeeksAreBest

Mar 31, 2011, 2:58 PM
Not even that. There's nothing really that stops you. People do it all the time. However, if you file a report and it's caught in a random sweep of service lines you can get hit with the phone cost.

If you "lost" the phone, there's nothing keeping you from saying you found it three months later in the couch or something.
...
Caucasian

Mar 31, 2011, 12:59 PM
One thing to consider though, if you have a crack on the screen you don't have to file a claim with Sprint. These repairs do not have a deductible. The only reason the store I work in ever refuses to repair or replace in-store (with no charge) is if the phone has been very seriously damaged. Run over, dropped from 20+ feet. It takes damage to the main-board, really.

Service and Repair centers can fix things like that in about 45 minutes. I cannot tell you how many busted screens I replace a day.
...
GettingSleepy

Mar 31, 2011, 4:51 PM
Service and repair center? Sprint repairs cracked screens for free? I'm confused.
...
Caucasian

Mar 31, 2011, 5:05 PM
Yes. And yes.

Infact it's what I do, I don't do the selling of stuff, I do the fixing and the operations stuff.

Go online to the store locator and look Service Centers or Full Service Stores. Either of those will have technical consultants, parts, and we can harvest from other handsets as well.

Don't go in with a massively screwed up phone and expect it to get fixed, but if you accidentally crack it you're ok.
...
GettingSleepy

Apr 1, 2011, 9:48 AM
Are you Sprint corporate or indirect? I'm just asking this because I've only worked for Verizon, and they seem to find it more cost effective to replace phones then to have technicians repair them. And even the replacement program is becoming more and more strict well in store customer service is slowly being phased out.

That and friend of mine recently internally cracked her Droid 2 screen and had to have Asuion replace it for $89.00.
...
Caucasian

Apr 3, 2011, 4:20 PM
Corporate.

It's cheaper, but more often than not if I have a brand new screen in house, and someone has a phone that is inoperable because of a broke screen, they'd rather have that phone then and there working. Even though if you call before 10 o'clock at night on a weekday, not counting weekends they will overnight it to you, most people still will not accept that as an option, and raise Kane.

Roughly 60-70 percent of our in-store traffic is people with busted phones. It's that way because they know we have repair centers. This also gives our reps more upgrade opportunities because sometimes the customer didn't know that they were eligible for upgrade, or may just see a phone they like. Traffic through the store is a big deal, and h...
(continues)
...
BrianSmith3289

Mar 31, 2011, 10:44 AM
It's a shame ☹️ for iphone users

www.mobilewiseguy.com
...

This forum is closed.

Please log in to report a message to the moderator.

This forum is closed.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.