AT&T Outlines Plans for T-Mobile AWS Spectrum
evil master plan
as a t-mobile customer i refuse to accept this. being as disgusting as it seems i would have gladly had sprint as a sister company than at&t.
let's just go further back in time and help further cripple our nation not only financially but from an innovation standpoint.
last but not least lets not forget that at&t is known for having an award winning customer care business model.
let's just go further back in time and help further cripple our nation not only financially but from an innovation standpoint.
last but not least lets not forget that at&t is known for having an award winning customer care business model.
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You know man...I work for the business retentions team and I've got to say that the reports and stuff on the customer care are total crap. I deal with it internally here daily, I'm also a consumer and I've never had any issues, I've never had to escalate a call or anything. I've been with T-Mobile and Verizon both and had to go to Verizon's office of the president to get a VERY obvious error fixed and T-Mobile I finally gave up and and still owe $600 to.
It's not nearly as bad as you think unless they do surveys of people who call in asking for things that simply can't be done.
If you look at the FCC complaints and even the BBB complaints, AT&T's numbers are great. Things like consumer reports that took a "random poll" of primarily iP...
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It's not nearly as bad as you think unless they do surveys of people who call in asking for things that simply can't be done.
If you look at the FCC complaints and even the BBB complaints, AT&T's numbers are great. Things like consumer reports that took a "random poll" of primarily iP...
(continues)
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Agreed. Verizon (the only "real" competition we have where I am at) is port negative to AT&T. The number one reason I hear from customers porting in is poor Verizon customer service experience. We bend over backwards to help our customers, and it shows.
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This forum is closed.
