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AT&T Offering Free Calls and Texts to Japan

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Awkwardly enough...

callcenterrep69

Mar 14, 2011, 8:03 AM
...despite so many international customers that I speak with on a daily basis, there has not been one mention of the tragedy in Japan or any need to communicate with the anybody there. Confused
...
Slammer

Mar 14, 2011, 8:59 AM
The damage is immeasurable. I think the catastrophe has not yet begin to take on the dramatic effects or mindset of what has happened.

I commend ATT to open up their lines for people to communicate with anyone they know that has been victimized by this devastation. I hope the other carriers follow suit.

John B.
...
tmorep03

Mar 14, 2011, 9:07 AM
I am pretty sure other carriers will. They did for the Haiti earthquake
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Slammer

Mar 14, 2011, 9:17 AM
They most likely will. It just concerns me on how slow they come to decisions. The US is the melting pot of the world. There is a great percentage of the US that is of Asian descent. Japan is a great resource of this percentage. Open pipelines should be practically instantaneous.

John B.
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tmorep03

Mar 14, 2011, 9:18 AM
ya its probably all the higher ups had the weekend off, soo their the ones who make the decisions soo there all probably going to decide that today
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Slammer

Mar 14, 2011, 9:36 AM
Corporations never sleep. The CEOs shouldn't either. I realize time is needed to complete office material. But memos should've been already written and acknowledged over the weekend. Computers and Emails are great tools.

John B.
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Globhead

Mar 14, 2011, 10:35 AM
"Open pipelines should
be practically instantaneous."

If you really need to make a call, you don't have to wait until it is "free".
...
Slammer

Mar 14, 2011, 10:53 AM
My point is that I don't feel a carrier should be wanting to make profits off of a subscriber's misfortunes during disasters. I would make the phone call anyway. But it is nice knowing, my carrier would have a little compassion during a catastrophe such as this.

We haven't heard from other carriers BTW. Including my own. This bothers me. I presume they will come through however.

John B.
...

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