Customers Sue Clearwire Over Throttling, False Advertising
Anyone who doesn't think Sprint is next...
"Unlimited 4G" doesn't work. There has to be a simple, well-defined threshold somewhere.
Sad to see that Clearwire didn't make appropriate disclosures here.
On the other hand, if you do have a limit, then you gotta constantly watch (I know I would) the data usage, making sure you don't go over.
I still wish carriers would give more flexibility and options regarding data packages. For example, I wish AT&T would offer a 5gig data plan, instead of stopping at 2gig. Despite what you say about average usage or like 95 percentile, I use more than 2gigs every month WITHOUT any multimedia usage whatsoever, mostly cuz of work.
that1guy said:
It's probably a piece of mind thing. If you got unlimited, you don't have to worry about data usage, no matter how small the used amount is.
On the other hand, if you do have a limit, then you gotta constantly watch (I know I would) the data usage, making sure you don't go over.
exactly...
were i come from we have different "MB's" its not for amount of usage though..its for speeds(basically like what verizon is proposing).. so everybody has unlimited and doesnt have to watch out for their usage...but the speeds vary..depends on how deep your pocket is ...
All-you-can-eat buffets are fairly popular. It is one price no matter how much somebody eats. My wife eats very little. I am a rather large man that consumes a large amount of food. Does this mean buffets should charge less for the ones that don't eat as much? It is what it is.
People have choices. If an individual does not think unlimited is fair, they can go somewhere else. I know two people that left Sprint for this reason. The carrier they are with now, appeared to be fair and cheaper because it offered tiered pricing. They felt they were getting a better deal because the ones that used more, paid more. They didn't feel ripped. Not a problem right? Then they got their bill. They ended up having to go the highe...
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When people have a "feature" phone, unlimited is in most cases complete overkill. However with "smarthones" I completely agree with Sprint's(as well as ATT's original iphone)stance. It should not only be offered but be a requirement. This prevents customers from shooting themselves in the head when they open their $1200 cell bill because little Billy likes to chat. There are only 2 reasons that a company would not offer unlimited data: They are hoping for extra revenue on overages... or they do not have the capacity to offer it. Both of which are true for ATT.
His argument doesn't hold water... even in light of this "lawsuit".
Heck if anyth...
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John B.
GettingSleepy said:
All you can eat buffets are also a luxury and generally more expensive, that's why I go to subway for lunch and get a $5 to $6 footlong. I'm sure glad I don't have to pay $7 to $12 every time I go to lunch for all I can eat. 🙂
Depends on were you eat at. Buffets are always a lot cheaper for me then say Pappadeaux's or the Cheesecake factory. Are you really comparing a subway to a buffet? The difference between the 2 are night and day. The menu selection at subway is nothing compared to a buffet and the dinning experience is sub par. Even the food preparations are nothing to rave about. Soups and salads buffets are about the same price but you get to make your meal just right and can e...
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To the people who don't go to buffets they still may use unlimited some way shape or form. Most restaurants offer free refills on the drink. Who wants to pay for each one on top of what they are already paying for a full meal.
Its the same thing with a cell phone plan you are already shelling out $100 of dollars. Why would you want them to tack on hundreds more for usage you may not even know was costing you extra. If carriers are goi...
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Now, I think having choices in data plans is great. But I think any plan less than unlimited should require the customer to sign a form explicitly stating that they are responsible for any overages they incur, without the possibility of getting fees waived. This way, customers would have to actually look at their useage, and they would be able to increase their data package if they were about to go over (or stop their data useage) which would be a much smaller ...
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John B.
Why should my wife have to pay the same price for an all you can eat buffet, when she doesn't eat nearly as much as myself?
There is definitely a huge argument on both sides for subs of carriers. I know two people that left Sprint due to one size fits all. They felt it wasn't fair that they pay the same for data consumption as someone that uses more. However, in the end, they found they were paying 55 dollars more a month on their new carrier for a limit of 5gigs because they found the 2Gigs wasn't enough. If you break it down, throttling is better in this case.
I like tiered pricing when it is fair. However, the carriers have once again strategi...
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John B.
Salesman do care about getting their ears chewed off. The reason I believe few reps will sell a lower tier and try to sell the higher. Millions of dollars a month can be made if subs spend just 5 to ten dollars month more for the next tier. That is why the entry tier has few mbs. Bait and switch.
John B.
John B.
Slammer said:
No presumably "ethical" company should ever impose or suggest shady sales when conferencing with their associated employees. However, after the conferencing, most companies would hope their associates will go out and do what ever is necessary to make the bottom line. I think you get my point.
John B.
I used to hear that all the time in the store I used to work at. They would "preach" about doing whats best for the customer and being "honest". The next thing you know you're in trouble for letting a sale walk out because you were "too honest". There was a girl who was an absolute shark and she was always praised for her performace even though most of her sales were shady. Without going i...
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That's what other carriers are for. Use the carrier that fits your needs... however be prepared to pay extra money for less data.
http://shop2.sprint.com/en/legal/legal_terms_privacy ... »
Kayslay34 said:
Should we really let Clearwire's stupidity give them a free pass?
Fixt.
They need to have a simple, clear, unambiguous definition of over-usage.
They don't.
CellStudent said:
Fixt.
They need to have a simple, clear, unambiguous definition of over-usage.
They don't.
Actually they don't... and yet again, you are wrong. There is no clear definition of "abuse" because when it comes to smartphones, Sprint doesn't consider any type of data usage abusive.... unless you are roaming. If you use data roaming more than your limit, they will nail you, but only after sending you warning letters about it. But in-network on a Sprint smartphone there is no such thing as "over-usage". So there is no need to have a definition of it... is that "simple and clear" enough for you?
CamelTowing said:
But in-network on a Sprint smartphone there is no such thing as "over-usage". So there is no need to have a definition of it... is that "simple and clear" enough for you?
That's not a sustainable business model in a 4G world.
Maybe. Keep cheering for Sprint to fail or sell out. I'll do the opposite.
Sprint has every right to test an all you can eat buffet while other carriers test by the plate meals. Sprint has noticed an increasing interest in their unlimited data. This has initiated the press to move forward with the direction. There is no doubt their network could handle the load capacity. I do however, commend Sprint to slightly raise the prices to compensate for this experience. Their pricing still keeps them well within the competitive industry. Why not let them be an all you can eat restaurant in data market? There is a market for it. Just like in the...
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Sprint on the other hand has enough spectrum to create 2 or 3 nationwide 4G networks and eliminate any kind of roaming costs associated with it.
So thanks for your ummmm insight? It's always interesting.
And sprint's spectrum makes it inefficient to build out 4g (wimax or LTE) in areas of lower population densities, meaning their network will struggle to expand past cities.
And do you see how Sprint's customers wouldn't affected by something like this because they have unlimited data... can you imagine the calls and pissed off people if this was on a tiered att plan?
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Perhaps if a company actually spent $$$ on beefing up the network so it can handle say 5,000-10,000 users simutaneously and STILL maintail 3-6mbps+. That 5,000-10,000 simultaneous users per cell site was just an estimation is all. But beef up these networks damn it. If a company has 90+m customers build the network to support those 90+m customers. It's a phrase in business called "meet demand"!
Right now your just blowing steam you have no proof or even dates about when this will happen. It could take place years from now and by then it probably wont matter. All we know is that Sprint is offering unlimited 4g across its 4g network.
There has been rumors online of Sprint throttling but I have never seen this first hand. All I can speak on is my personal experience which has never once been throttled and has been consistently faster then any 3g.
You might not use a lot of data. But believe it or not there are people out there that do and nobody wants to be internet surfing with the meter running. Even people who do...
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This forum is closed.