Sprint Revising 'Premier' Upgrade Program April 1
Sprint makes a similar move, but just removes the annual upgrades for lower tiered plans, and it is seen as "another reason why Sprint customer service sucks" and it is "a sinking ship"
So, Sprint's upgrade program is better than Verizon's (as far as benefit to the customer), but because of the past, they will never be able to make a move thats seen as positive unless it is something that gives away the farm. Heck, even when they came out with anymobile, anytime, it wasnt treated as "Hey! That's great that Sprint offers that!" It was...
Sprint changes their plans and an overwhelming majority of people commenting on it are defending the change.
I'm not really getting where you get your side of the story from.
1) Keep the phone selection coming. The Evo and Epic are great devices. They need to continue with this saga. Choice is great and these are awesome.
2) They can't screw with the direction of unlimited data. One thing that got to me about Verizon's tenure on this, is that they boasted of how LTE is so much more economical for data consumption over 3G. Yet, they may still be considering a price point higher than I feel the industry standard may be.
Sprint needs to keep the target of unlimited. They undoubtedly have the resources of massive spectrum holdings to meet this criteria.
3) This is the most important. They really need to step up the marketing. Nothing irks me more than kno...
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