Sprint: Smartphone Users Need to Pay $10 More
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It's not just abt the extra 10 bucks now.
I can handle the 10.00 but the icing was also that no more premier status for me unless I of course spend more! so no more full upgrades at 1year plus when I call abt a billing question get the rudest ,stupidist ghetto reps. So much for there improved customer service. Plus my airave causes data problems half the time. Shall I go on in other words all the little things that made Sprint better to me over Tmobile there slowly taking away. Let's see what there supposed great announcement is supposed to be. Im gonna be more mad if they dont offer more WebOs devices. HpPalm already said that was Sprint's decision. And we all know Sprint is the sloooooowest at bringing out phones! in general. So it's not just the 10.00 charge!
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Mrs.BJan 21, 2011, 2:47 PM
"call abt a billing question get the rudest ,stupidist ghetto reps"
That's just offensive and makes you sound ignorant. Have you considered the reps are "rude" to you because of the way you speak to them? Most customers don't consider this and are blatantly offensive, especially in situations where they want to know why their balance is higher than normal and it must be the wireless carrier's fault but refuse to look at the actual invoice to see what the charge is for.
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lol ok yes I get what your saying but your not aware of my situation so your being presumptious. I dont call up rude to start but get annoyed when there agents sound like they haven't even graduated high school (if you get one that speaks english at all). Some of there vocabulary im surprised they get away with using. It's very sad when the customer has much! more knowledge about whats goin on then the rep who should at least be trained to help you and know what your talking about. Then they TELL you to hold for a "second" not ask you but just put you on hold which turns in to fifteen mins then your routed to the wrong dept. Shall I go on... Ya there's more 🙂 so can ya blame a person for being a little upset. You are taking my word choice o...
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