Sprint: Smartphone Users Need to Pay $10 More
People Spoke, Sprint Listened
Here's the thing; I get about 6-10 complaints a week, at least, about how "I don't live in a 4G area, how dare you charge me for it/no one else has to pay premium data, if I'm charged, everyone with a smartphone should too!"
Guess what? We listened.
Now all smartphone users have to pay the premium so we can keep the unlimited data as just that; unlimited.
But hey, raise enough of a fuss and throw enough of a hissyfit and we'll go Verizon's route and cap the data for you and you'll stay at the prices you have now.
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Verizon smartphone data is UNLIMITED. You're free to rant if you wish, but please stop forwarding false information.
I work for Verizon, and I know the plans very well. I won't spend too much time on the fact that smartphone data is neither capped nor limited on Verizon. But I will take a moment to point out the curiousness that I - a Verizon employee - know just about as much about my competition's plans as I do my own, while my competitors continuously misunderstand (or misrepresent) Verizon plans, phones, and coverage.
It's time to stop misinformation. If you're in the business, know the business, please.
for verizon you pay $89.99 for unlimited talk and text plus a extra $29.99 for unlimited data for a total of $119.98.
for sprint you get unlimited data, text and mobile to mobile with 450 landline [i.e. non mobile calls] for only $69.99 plus $10.00 for smartphones, for a total of $79.99.
you save $39.99 by bieng with sprint.
This is stupid. Period.
Not only is it not totally unlimited here, but it's also the fact that Mobile to Mobile DOES NOT COUNT if you are roaming, which can be a signifigant amount if you travel.
Verizon's comparable 450 plan is 89.99. For sprint, this is 79.99. It's STILL 10 a month cheaper.
If you present it this way, THEN you can point out that Sprint's 450 includes unlimited mobile to mobile on any network.
Positioning it the way you do is not only sleazy, but it's downright wrong.
If you can't spend the time to learn about the competition, don't bother talking about it.
So Google voice is still unlimited then? I know they changed how they worked call forwarding a bit ago (on google's end) so people weren't sure if it would continue being effectively unlimited or not.
Sprint's pricing model saves me thirty whatever dollars a month. Which is not chump change.
Families are the ones hit hard here. I have a family plan of 5 lines plus aircard. Because my wife and I have 4G phones and 1 has a smartphone, I must pay across the board data charges even on dumb phones. If I'm correct, this rate hike will force me to pay an extra 10 dollars on the next two dumb phones. I have a huge problem with this. I would be more forgiving of this rate hike, if they would eliminate the data charge for dumb phones or texting phones. I do not allow my young niece or nephew access to internet and it is blocked. Why pay for it?
This hike is unacceptable in this case. If they allowed tailoring of the family plans, I w...
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John B.
So an account with 5 lines, two of which are smart phones, will pay an extra $20 a month.
An account with 5 lines and no smart phones will pay $0 extra a month.
Also, *YOU WILL NOT PAY THIS RIGHT NOW*.
Unless you plan on going in and upgrading after January 30th to a smart device, you will be grandfathered in with a $0 SOC code to each line that has a smart phone, this code will not change with plan changes or warranty issues.
If you want to avoid the big bad charge for a bit, the best thing to do is upgrade now to a smart device you can use for quite a while, or prep to jump ship.
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That's why add-a-lines on Everything Data plans are more than on Everything Messaging plans, or voice only plans.
until the plans are known, it's kind of usless to speculate, much less use them to position your own products/services.
I shiver at the slightest hints of changes amongst carriers. It usually requires me to brandish my wallet.
John B.
1. I am a customer with a contract, if I feel the need to swap from one smartphone to another - I shouldnt have to pay a fee for doing so, because EITHER smartphone I use will use the same amount of data that Ive used for years. Changing my phone doesnt require a new contract, but I do believe charging me more to use said phone is a monetary change to my contract, and I want out of said contract.
2. The fee should have been for 4G only. It started off with 4G phones and Sprint listed off HARDWARE features not actual NETWORK DATA features as the reason for the $10 fee. Instead of charging EVERYONE, Sprint should have only charged people who WANT to access 4G. Oh, they couldnt do that because there isnt...
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You can change the plan all you want, but if you change hardware, even if bought off eBay, they will add the monthly charge.
If you want the latest and greatest, you will pay a fee, which isn't exactly the worst thing ever. People have been doing it since last year (buying an EVO in a 3G only area).
My wife left me for the local braille translator since she found our relationship "unfulfilling". I dearly hope the same fate does not befall you and your contract.
If you mean you want your contract terms forgotten since you did sign a contract that provides for reasonable changes by your carrier, and got a phone at a subsidized price, then good luck, Bucko.
ALL your contract is, is you saying "Hey, Sprint! Tell you what - you give me a few Benji's off the retail cost of the phone and I'll stick around for a couple years! That ...
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Over the years, I was subjected to many, many, many customer tirades like this one, and obligated to try to be 'nice' even when they heaped on personal abuse.
If you call customer service and talk like this, I feel sorry for the agent you have to speak to.
This forum is closed.