Verizon Wireless to Refund $90 Million in Data Fees

“Consumer protection is at the core of the Commission’s public interest mission, and ensuring that consumers are treated fairly and reasonably is critically important to me. Given the magnitude of the problem that Verizon Wireless revealed yesterday, we must quickly get to the heart of what happened, when, and why. I applaud the Enforcement Bureau for acting swiftly to initiate an investigation into the widespread complaints that Verizon Wireless had engaged in significant overbilling for data services when the Bureau first learned of the phantom fees.

While I appreciate that Verizon Wireless has acknowledged its billing errors, the refunds to millions of Americans have been a long time coming. It appears the company was f...
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