Senator Targets 'Bill Shock' With New Bill
Replying to: It's all about data... by kingstu
Re: It's all about data...
It's a pretty standard situation, a customer is on say a 900 minute plan, uses 3,000 minutes, incurs $945 in overages, calls in, changes to unlimited which is only $10 a month more.....then $935 of overages are waived
Happens all the time, and all carriers do it...
No, they don't make a lot of money off of overages, because almost no one ever actually pays overages, overage charges are almost always credited back to the account
- Re: It's all about data... by bp3dots1