Verizon Confirms Google Search Coming to Samsung Fascinate
Samsung Fascinate Known Issues document leaks
http://www.boygeniusreport.com/2010/09/10/samsung-fa ... »
Alert Notifications:
 There is no option to change the Calendar alert notification. 
Short term work around: There is no short term work around for this issue.
Blank Screen: 
If you are on a call and a second call comes in, you get the correct Caller ID information. If you answer the second call, the caller ID screen goes blank and does not show any caller information. 
Short term work around: There is no short term work around for this issue
Email Sync: 
In some cases exchange e-mail and yahoo mail can stop syncing
Short term work around: The user can manually sync
Planned Resolution: A fix for this iss...
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Alert Notifications:
 There is no option to change the Calendar alert notification. 
Short term work around: There is no short term work around for this issue.
Blank Screen: 
If you are on a call and a second call comes in, you get the correct Caller ID information. If you answer the second call, the caller ID screen goes blank and does not show any caller information. 
Short term work around: There is no short term work around for this issue
Email Sync: 
In some cases exchange e-mail and yahoo mail can stop syncing
Short term work around: The user can manually sync
Planned Resolution: A fix for this iss...
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These documents are available for ALL phones. They are not supposed to be released so I hope someone loses their job over this.
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Not suppose to be released? Are you implying that
--consumers-- don't have the right to know that there are known issues with their device?
--consumers-- don't have the right to know that there are known issues with their device?
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Of course they aren't supposed to be released.
before the device is bought - the carrier may get stuck with an inventory of devices that can't be sold. ( keep in mind in several cases carriers pay significantly more than what they charge consumers hoping to get their investment back. Hence the reason for a mail in rebate that takes 4-6 weeks to process (after the agreement has been solidified) and higher plan commitments as in data packages You may pay $199 for a smart phone but you carrier most likely paid over $500 to the manufacturer.
After the device is sold. American consumers are demanding and feel protected and rightfully so especially when under a 24 month agreement. And if a known issue was released immediately everyone with ...
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before the device is bought - the carrier may get stuck with an inventory of devices that can't be sold. ( keep in mind in several cases carriers pay significantly more than what they charge consumers hoping to get their investment back. Hence the reason for a mail in rebate that takes 4-6 weeks to process (after the agreement has been solidified) and higher plan commitments as in data packages You may pay $199 for a smart phone but you carrier most likely paid over $500 to the manufacturer.
After the device is sold. American consumers are demanding and feel protected and rightfully so especially when under a 24 month agreement. And if a known issue was released immediately everyone with ...
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Customers go after the carriers because the carriers are the ones that approve the devices quality for the customers. When you buy a TV from Best Buy you take it back to Best Buy while its under warranty. If you buy an Apple Computer you take it to Apple. If the carriers didnt want to deal with customers having issues with their handsets then they shouldn't sell phones or they should raise quality control.
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I do not disagree with you but in all fairness most carriers offer a no questions asked 30 day return / exchange policy and most of them offer some sort of equipment protection and most likely its through assurion. Anywhere you buy most anything the store will make good on the manufacturer implied warranty to be free of defects but after that point the customer needs to either purchase an extended service plan or subscribe to equipment protection. I have been with Sprint since 1997 and I have always owned a higher tier devices. They have always done right by me with no questions asked exchanges both in the repair center and over the phone with exchange by mail and I have always had equipment protection on my devices more over when it was dev...
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This forum is closed.
