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Virgin Mobile's New $40 Broadband Plan Replaces Others

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One thing that bothers me--

muchdrama

Aug 24, 2010, 1:43 PM
--about Virgin Mobile: they are constantly changing their plans. And when they get changed, I'm read about some customers being put on said new plans without any notification (well, I'd imagine the bill is a notification of sorts).
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Azeron

Aug 24, 2010, 1:56 PM
Virgin is pre-paid. Do they even get bills?
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muchdrama

Aug 24, 2010, 4:02 PM
Azeron said:
Virgin is pre-paid. Do they even get bills?


Through the website you at least get some notification of your bill or any changes that have been made to your account.
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muchdrama

Aug 24, 2010, 4:02 PM
muchdrama said:
--about Virgin Mobile: they are constantly changing their plans. And when they get changed, I'm read about some customers being put on said new plans without any notification (well, I'd imagine the bill is a notification of sorts).


Through the website you at least get some notification of your bill or any changes that have been made to your account.
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Caucasian

Aug 24, 2010, 4:44 PM
The recent slew of changes is to get their plans more in line with Sprints.

Since the buyout they have been working on a line of plans that are somewhat similar to Sprints (or at least more so than the other ones were). They're making these changes across most of the different styles of plans, from the Everything Plus (one of the first ones completed) to the employee Advantage lines.
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muchdrama

Aug 24, 2010, 4:47 PM
Caucasian said:
The recent slew of changes is to get their plans more in line with Sprints.

Since the buyout they have been working on a line of plans that are somewhat similar to Sprints (or at least more so than the other ones were). They're making these changes across most of the different styles of plans, from the Everything Plus (one of the first ones completed) to the employee Advantage lines.



Ah, I see. I just recently switched my parents over from Sprint to Virgin because they weren't even remotely coming close to using 700 minutes on their family plan. One thing that does need to be addressed, however: Virgin's customer service is horrendous.
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Caucasian

Aug 24, 2010, 5:03 PM
Hesse won't put up with it, it will change.
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muchdrama

Aug 25, 2010, 12:48 AM
Caucasian said:
Hesse won't put up with it, it will change.


I look forward to it. I hope he revamps the website, as well.
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