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Sprint Has Yet to Schedule Android 2.1 Updates for Hero, Moment

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EVERYONE RELAX!

SprintSales945

May 3, 2010, 1:27 PM
Sprint First said Q2, unless it is no longer Q2, don't complain! All the news sites took it upon themselves to pick dates and speculate and gave everyone's hopes up, sprint didn't!

If Sprint released the Update without fully testing it, and it had bugs, the same people would be complaing that Sprint rushed it and not there phone doesnt work, and demand credits for their phone now being broke.

Sit back, relax, the update will be here soon enough. Its just a phone update, not the end of the world!
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landmarkcm

May 3, 2010, 1:56 PM
Still seems fishy regardless slooooow Sprint! They certainly arent helping themselves delaying more and more makes them look incompetent grant it Im happy with them in general. But they get hopes up when there own internal shots now say first week of May well see.
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SprintSales945

May 3, 2010, 2:35 PM
Show me one picture with a date other than Q2
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Kayslay34

May 3, 2010, 2:49 PM
You must not have full access at sprint, my friend sent me this last week. And this is directly from the care home page is what he said.


Summary: The wait is almost over! The much anticipated Android 2.1 software update is coming in early May!

Specialists: All
Customers: HTC Hero (APA6277KT), Samsung Moment (SPH-M900)
Effective Date: 4/16/10

What you need to know:

Android 2.1 will have both enhancements and bug fixes.
What you need to do:

Review the following KMS documents to be ready to talk Android 2.1 with customers:
Android Update 2.1 Enhancements - Samsung Moment (SPH-M900) and HTC Hero (APA6277KT)
Android Update 2.1 Fixes - Samsung Moment (SPH-M900)
Android Update 2.1 Fixes - HTC Hero (APA6277KT)
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SprintSales945

May 3, 2010, 2:54 PM
That date is simply the date of the memo saying to get ready for it.
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Kayslay34

May 3, 2010, 2:58 PM
Are you illiterate or blind? lol it says clearly.


Summary: The wait is almost over! The much anticipated Android 2.1 software update is coming in early May!


The date of that memo is 4/16/2010 lol, you fail.
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landmarkcm

May 3, 2010, 3:58 PM
Thank you! And I have a transcript from an ecare chat rep that said this week & I said are your for sure so I can complain if not and he said yes! We all know its an just a phone update but a highly anticipated one and Sprint seems to be dragging there feet!
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Slammer

May 3, 2010, 3:58 PM
May falls within Q2.....Does it not?

Personally I don't understand why everyone gets worked up over this crap. Most everyone in these forums buy their handsets knowing darn well what it has or doesn't have at time of purchase.
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Kayslay34

May 3, 2010, 6:01 PM
I dont mind waiting, but i idiots and people who make claims with out facts. And even though i showed SprintSales945 the proof, he still was unable to see it. But after my last reply, he probably saw it, thats why he hasnt responded since.
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BigKippa

May 4, 2010, 9:13 PM
I'm sorry, is it not still "early may" right now, and tomorrow, and the day after that, and next week, and all the way up untill May14th or so? You are acting like the the time has come and gone. You are also acting like Sprint is the only one who has a hand in this, what about HTC making it work with Sense UI? Do you really think Sprint doesn't see the importance in this and are trying to put out a quality product with as little errors and bugs as possible? Do you really think they put this on the back burner or something? Would you really want to have it right now if it's 95% done and buggy or wait a week until they have finished testing it? You tryin to tell me you even knew about 2.1's existence when you bought your Hero or Moment l...
(continues)
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BROWN27

May 3, 2010, 2:09 PM
You say relax!?!

By time sprint gets this out the hardware is going to be a year old! The moment and hero both suck.
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Kayslay34

May 3, 2010, 2:52 PM
Hero sucks so bad, it was voted top five in the 2009 smart phone category for cnet and pcworld.
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BROWN27

May 3, 2010, 3:14 PM
2009 🤣 if true doesn't matter the phones are a joke compared to what's out there. cnet and pcworld both blow too. Sprint needs to get out the ball! They are failing in every way, Jesus at least getting out the update to these aging phones.
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Kayslay34

May 3, 2010, 3:20 PM
what are you saying, since they have come out, only 3-4 androids phones have dropped, the droid, the nexus one (which you can get on sprint), the moto one, and the incredible? i might be missing one or two but seriously thats is not bad at all. The phones aren't even a year old, and sprint already has the EVO dropping this summer.
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crammy1

May 4, 2010, 10:04 PM
1. it is still early may

2. its a software update that needs a lot of thing to be redone on the phone.. so it takes time.. even the droids update from 2-2.1 was moved back. this one requires more changes...

so the TS is correct people should really relax.. and im sorry but you sir are a nobody, compared to the thousands who think the hero is an excellent device ...my 2cents
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les anderson

May 3, 2010, 2:42 PM
Sprint has said "early q2" and even reiterated it in this last statement. This is not what many consider "early" in the quarter as we are more than 30% through.
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Slammer

May 3, 2010, 4:43 PM
Since there are 4Qs in a year, The month of May would be considered the beginning of 2Q. Early 2Q can mean from now to the next 4-5 weeks.

I am just a customer and know that release dates may or may not be on time.
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sunilsonia

May 3, 2010, 4:51 PM
Slammer said:
Since there are 4Qs in a year, The month of May would be considered the beginning of 2Q. Early 2Q can mean from now to the next 4-5 weeks.

I am just a customer and know that release dates may or may not be on time.


....confirms what I had heard from a Technical Support Representative when I called late last week. I was given a date with a sense of confidence that it would be May 7th but I'm still having my doubts considering the timing of this News on the Home Page of Phone Scoop. Perhaps sometime between now and Memorial Day would be the time frame in question, who knows? Either way, it'll be here sooner than we think it would. 🤨
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Warshak

May 3, 2010, 5:19 PM
With there being four quarters in a year, April was the beginning of Q2 do the math.
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phatmanxxl

May 3, 2010, 5:32 PM
yep and rooted, its great, Im lovin' it like a big mac. I agree it still has some bugs that need to be ironed out but so far its good and stable for everyday use. Credit goes to SDX.
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