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Verizon Wireless: Unlimited Data Not 'Sustainable'

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Some Food for Though... Be Gentle

VZW_insider

Jan 13, 2010, 9:12 PM
So I finally have finished reading every post on this topic (at least for the next 30 seconds). A lot of people have jumped on the "Verizon is greedy, evil, killed my son, raped my daughter, etc, etc" bandwagon. So a few things to consider about, not Verizon Wireless, not AT&T, no Sprint, but the industry as a whole.

1.) Smartphones - People love their smartphones. How much? Enough to pay $30/month for them. If you saw no value in this, you wouldn't have purchased one, because I am assuming that a majority of people on this forum are sensible individuals who are fairly tech savy. But consider a couple things, which I have seen from personal experience. Blackberry users tend to use between 500mb-1GB of data transfer per month. IPhone and A...
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Jayshmay

Jan 13, 2010, 9:48 PM
You are a very, very good blogger!
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iamthephonemaster

Jan 13, 2010, 11:24 PM
I agree with a small portion of what you are saying.However isnt that what the $30.00 a month is for? I mean thats the whole difference between $9.99 and $30.00 right?
Because the smartphones users, get this USE DATA!! I know its a news flash. Thats why they pay the additional cost because they are using additional bandwith. If thats not the case then explain to me what is.Ive worked in wireless for nearly 15 years and I just cant understand why carriers think people are stupid. Just tell the truth. You see the increase in data usage as a whole and want to make more money by raising the cost of what poeple want. Simple supply and demand. Dont say well these people are Bandwith hogs and we have to raise the cost or change the plan to keep up...
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VZW_insider

Jan 13, 2010, 11:53 PM
There should absolutely be a balance between profit margin and customer satisfaction. I think ultimately you saw this when Sprint started it's decline. Some horrible moves on their part that in my opinion sparked their downfall

1.) $5 fee to pay your bill in store
2.) Service Charge to speak with customer service rep
3.) The Big One - $125 spending limit

These are only a couple examples. But as you said. Balance between profit margin and customer satisfaction is important and certainly played a role with Sprint in the past few years. Since the Verizon CTO's statement was a generalization, we have yet to see the exact effects. Could it pertain to 3G? I doubt it. I see it as a move on the 4G side. But ultimately, Verizon Wireless is no...
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Menno

Jan 14, 2010, 12:07 AM
When the 30 plan came out a typical user would use MAYBE a gig with heavy usage. With new phones like the Droid/iphone a gig is just the base of what you can do (can you imagine if Hulu is made to work with smartphones?)

It's like someone who makes an "all you can eat buffet" when most customers would eat a plate and then be full. then people start eating 3-4 plates, demand higher cost choices, etc.. so the buffet increased the cover charge, or started charging extra for some things.

There needs to be a balance.. but when the phones now vastly outclass the phones of even two years ago, can you really blaim a company for looking 5 years in the future?
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mixali

Jan 13, 2010, 11:46 PM
VZW_insider said:
wh\

5.) New Devices - Think it's absolutely absurd that the Samsung Rogue or LG ENV Touch require a minimum $9.99 data package? Why do you need either of those devices over a Samsung Intensity (which has full qwerty, memory card slot, and music player)? Manufacturers see no profit in creating a touch screen non-web, non-multimedia enhanced phone. Why pay a premium price for a basic phone? Look at the Moto Rival, an attempt at a cheap touch screen phone and not even worthy of being used as a doorstop. If the demand was there, regardless of carrier influence, the manufacturers would be making them.
.


Please start naming the non-smart phones on sale at VZW that are 1.well-built, 2.hav...
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Menno

Jan 14, 2010, 12:04 AM
"unlocked" cdma phones don't exist.
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mixali

Jan 14, 2010, 12:32 AM
Ok... unbranded. Is that more accurate for you? "Just curious... did you realize what I was referring to from the context? A phone that is not "branded" or sold by VZW. Giving people more choices. Don't worry I vote with my feet. I wish more people practiced that as well.
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Menno

Jan 14, 2010, 12:49 AM
verizon does have a process for getting unbranded devices on their network
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Versed

Jan 15, 2010, 1:16 AM
Menno said:
verizon does have a process for getting unbranded devices on their network


And if they do, have fun trying to get them to do it, sure we all read about this guy who got a Pre running on VZW but those are few and far between.
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Menno

Jan 15, 2010, 1:22 AM
That's not what I'm talking about. I am talking about that they have a process for companies to design products that will work on their network without going directly through verizon.

though it would be great if you could take a phone from sprint and run it on verizon (or vice versa) there is too much red tape on BOTH ends to currently make it feasible.
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Azeron

Jan 15, 2010, 1:45 AM
Open Network. Yeah, they promised that back in November 2007. The Saygus Vphone was supposed to be the first approved phone two months ago and still we wait.
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VZW_insider

Jan 14, 2010, 12:07 AM
Motorola Barrage - tested to mil specs, camera, mp3 player, micro slot

Samsung Smooth - camera phone, basic flip, solid design

Samsung Convoy - camera, micro slot

Samsung Intensity - multiple color options like ENV, mp3 player, camera, full qwerty

Samsung Sway - sleek form factor, slider, micro slot, camera, mp3 player

Samsung Trance - sleek form factor, multiple color options, camera, mp3 player, micro slot

UTStarcomm Razzle - full qwerty, micro slot, camera

GZone Rock - tested to mil specs, micro slot, camera, video, mp3 player

Notice I didn't name a single LG. I think LG phones are poor constructed, and they have been too comfortable in their place providing handsets for CDMA carriers that their quality control cea...
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mixali

Jan 14, 2010, 12:44 AM
I will agree with you that some people like those phones.

I don't.

But again if I could provide my own phone (which I would not ask them to fully provide tech. support) that would eliminate this complaint. I am not making this up, it works other places. I have been to a few places its normal.

VZW has an attitude problem in my opinion and I perceive it in their policies and public statements. "Smug" comes to mind.
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VZW_insider

Jan 14, 2010, 1:19 AM
Ultimately, I think we'll see this type of business model sooner than later amongst the cell carriers. While it's possible with AT&T and TMobile now because of the GSM technology, it would be nice to see LTE make it possible across all major carriers. I can't stand subsidized pricing, it furthers the common Americans mindset of phones should be free or $9.99 and contracts shouldn't exist.

As far as VZW being smug. I can see how you can get that from the policies. It's a fair assessment and opinion based on your experiences. I think that most American businesses are the same, including all the cell carriers as well as the auto industry, cable, etc. Such is the culture we have created as a nation. Luckily we have forums like this to vent.
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art23ncsu

Jan 14, 2010, 7:08 PM
Now they are going to require the 9.99 data package on the Rival, Chocolate Touch, LG 8360, Env3 as well as the env touch and Rogue. SO dumb. The Intensity wont have to have it. I love Verizon but I really HATE forcing anyone to have to get this data package.

The change on monday is that the 9.99 is 25MB a month and INCLUDES Mobile Email. There is now a 29.99 option(lawl) for unlimited and with Mobile Email. Popping this on everyone to recoup the loss in revenue by lowering the unlimited Plans $30 I say. SIGGHHHHH Rolling Eyes
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Menno

Jan 15, 2010, 1:34 AM
you want that envTouch for the cool touchscreen? well... why not just get a droid? Rolling Eyes

I still think there is more
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Menno

Jan 15, 2010, 1:30 AM
actually those cheap phones were great for revenue . If you couldn't get a customer to go for a data plan,you wanted them in one of those phones.. the loss on the mid range phones was hard to make up.
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