AT&T Asks Its Customers to Become Unpaid Network Testers

Obviously numbers can be skewed by intent, as well as end user ignorance - think 911 calls to report no ketchup for their french fries with their order at the local choke and puke drive-thru.

Any large group will have a small percentage of 'outlaws' that will abuse the system (whatever the 'system' is), and why error correction is often a major part of any help desk report function. The thought of all those unlocked/jailbroken iPhone users running on other networks submitting reports to AT&T has to be under the heading of stranger things have happened.