AT&T Asks Its Customers to Become Unpaid Network Testers

Putting aside my allegiances for a second, in all reality this just another publicity stunt. In theory, phenomenal idea. In terms of execution, it would make sense to test with Iphone users first, as they generate the most ARPU, are the ones most affected by 3g coverage or lack there of, and have the easiest device to have this sort of system created for.

But in the end, shouldn't AT&T be able to pull up their own dropped calls history and called failed call attempts. I know on the VZW side this can be pulled up by any rep with system access, so I'm sure the techs have access and their is reporting for it, because heaven knows big industry loves it's reporting. Reports on reports for reports that were run.

And in terms of no coverage and data failure, does the average consumer realize where they should/shouldn't have coverage and factors affecting signal. Is AT&T overloading their technicians with trivial information? Is AT&T really using the information efficiently?

The idea is great in theory, but like I said, I see publicity stunt only really. Although, it would be nice if this program did really work for them and generated some positive results for the their network.