AT&T Asks Its Customers to Become Unpaid Network Testers
False hope is better then none.
Why aren't all carriers doing this?
This is a no brainer. We get calls all the time about feedback and we have to lie to them saying, yes ok, I've documented that, when I know I didn't. I tell them yes because it helps alleviate the customers stress make the customer believe that he/she is being heard.
With this app, even if the customer is not being heard, its selling confidence to the customer. The mental battle.
This is a no brainer. We get calls all the time about feedback and we have to lie to them saying, yes ok, I've documented that, when I know I didn't. I tell them yes because it helps alleviate the customers stress make the customer believe that he/she is being heard.
With this app, even if the customer is not being heard, its selling confidence to the customer. The mental battle.
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