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AT&T Publishes Public Letter Refuting Verizon Wireless Ads

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Verizon needs to stop advertising their network is better when it isn't...

bluecoyote

Nov 13, 2009, 6:19 PM
Despite this "OMG AT&T's Network is terrible," as someone with both an AT&T and Verizon account I can verify, especially in the southeastern USA that AT&T's network coverage is better than Verizon's. I haven't experienced any network issues beyond isolated issues with AT&T either.

By contrast, Verizon's network (for example, if you travel from Atlanta to Charlotte) drops out constantly and cannot provide reliable or constant data service.

Verizon also is not providing 3G in many parts of Northern GA that they are claiming. In areas such as Greenville, Verizon's network struggles indoors where AT&T manages just fine.

AT&T needs to make improvements on their network, but so does Verizon Wireless.

VZW is making false statements abou...
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Azeron

Nov 13, 2009, 6:23 PM
LOL No carrier guarantees coverage indoors. One never knows if the person lives in a bomb shelter...or trailer.
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bluecoyote

Nov 13, 2009, 6:28 PM
Verizon stretches their network thin enough (1-2 bars) outdoors in many areas in the upstate of SC and in GA, where you'll have full signal with AT&T, which corresponds to no service at all indoors.

Ironically, in many areas (especially South of Greenville) VZW advertises no AT&T 3G Coverage (false, there is 3G coverage) but full coverage for VZW (again false, there's no coverage.)

Same to the south of Myrtle Beach where there's no VZW coverage but full service is advertised.
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CellularSenorita

Nov 13, 2009, 6:31 PM
I can use my 3G in Myrtle Beach with VZ and ATT. Maybe it is the phone you have.
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bluecoyote

Nov 13, 2009, 6:34 PM
However not to the south. Head down towards Georgetown and there is no usable service on VZW.
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CellularSenorita

Nov 13, 2009, 6:52 PM
You are correct. There is no 3G VZ in Georgetown. However, the VZ map (put in the zip code) doesn't promise 3G coverage there, either. VZ coverage map is very accurate and so it ATT (notice the spread.... supports what I've said.)
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CellularSenorita

Nov 13, 2009, 6:30 PM
I travel down I-75 all of the time between the areas that you just mentioned, and I disagree with you entirely. I stop in Dalton, GA often, and my iPhone does NOT have 3G there at all, while my blackberry from Verizon works like a charm on the 3G. I also spent 3 month in NC for work, and I had to go to a coffee shop with wi-fi to download new music to my iPhone, while my BB had 3G Verizon (but no iTunes) everywhere I went. When I called ATT to report the absence of 3G where I was in NC, they told me to refer to the coverage map, and that they were expanding in NC to cover Raleigh-Durham, RTP, etc. Again, the map for 3G for ATT on the Verizon commercial was quite accurate.
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bluecoyote

Nov 13, 2009, 6:36 PM
Because VZW barely works north of Atlanta.
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CellularSenorita

Nov 13, 2009, 6:40 PM
Where are you talking about? My BIL lives in Powder Springs, north of Atlana- VZ and ATT both work great. I seem to lose any cell coverage with ATT in east Tennessee down I-75 when I am in the mountains, but not with VZ. In fact, when I leave Chattanooga, I make sure to check the mail on my iphone (my main phone) because I can't even make a call with it until I cross the border. If I have my work phone with me from Verizon, it works fine.

FYI- The State Of Tennessee Law Enforcement and all State Agencies use Verizon Wireless, not ATT, because of the ATT coverage issues over, again (as I said before) THE ENTIRE STATE.
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bluecoyote

Nov 13, 2009, 6:42 PM
Law enforcement uses Verizon because VZW bid lower on the contract FYI. (Source: VZW Sales)
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CellularSenorita

Nov 13, 2009, 6:48 PM
Yes, they did bid lower. However, you might want to review WHY they did the contact negotiations in the first place, and WHY they keep Verizon year after year. I know, first hand, what issues they addressed with ATT before the bidding process started in 2002, and again in '04, '06, and '08. I cannot discuss those "issues" here, but if you want to verify them, you should ask the TWRA, TSLE, TDOT, etc. purchasers authorized by the state treasury to spend the $$$, and I am SURE they will tell you why they didn't take even the lower bids from Sprint and TMobile as well. It boils down to state wide coverage, network support, and security.
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Azeron

Nov 14, 2009, 5:19 PM
If this were a prize fight, I think that I would call it. Don't hurt him, Senorita. I think he's had enough.
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VZW_insider

Nov 13, 2009, 6:49 PM
... BlueCoyote knows all. VZW has no signal anywhere down south and AT&T has 3g signal everywhere. The Iphone is the greatest device ever and does everything perfectly. The simple fact that NO ONE else for the industries has been able to realize these aspects is simply astounding. It will surely be a matter of months before VZW goes under from all the port outs now that proof is out there... oh wait, he hasn't provided any proof.

In fact the only proof available from AT&T is their very own network map of 3g that they themselves advertise, which is shockingly similar to the Verizon commercials. It's almost as if Verizon used their public 3g map in those commercials, but that can't be true, Verizon just made it up, right?

Let's be rea...
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bluecoyote

Nov 13, 2009, 6:54 PM
1) Verizon Wireless's advertised map of AT&T's 3G Footprint in many locations is less than half of its actual coverage. (E.G. Greenville SC- I was there today and can verify this.)

2) By contrast, Verizon Wireless's own 3G service in the area, which was ADVERTISED on THEIR map is non-existent in many locations, and spotty at best off of the main roads and even on more rural stretches of highway.

3) There are areas AT&T needs to improve their coverage- absolutely. But Verizon Wireless needs to as well in MANY locations.

4) In terms of network reliability (dealing with bad data connections, unreliable service) , Verizon's ads are again, false. I won't dispute that Verizon Wireless has a larger 3G footprint than AT&T, but there is si...
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USCCFANINKS

Nov 13, 2009, 7:04 PM
"4) For the most part, Verizon Wireless is running these ads to compensate for their lack of phones people want. "

You mean the only phone they want, the iphone. Outside of that, AT&T has smartphones that are, at best, substandard, and their standard phones are not any better then the ones carried by VZW.
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CellularSenorita

Nov 13, 2009, 7:08 PM
I could not agree with you more, USC!
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Vipermad

Nov 14, 2009, 11:59 AM
CellularSenorita said:
I could not agree with you more, USC!

I disagree....he talks about the "other smartphones" being substandard??? With the exception of the iPhone, both (dare I say ALL) carriers carry roughly the same smartphones, or some variation.

I know that **I** wish I had my iPhone on VZW....and I'm nobody!! Imagine how those with power feel!!!
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iori276

Nov 14, 2009, 7:18 PM
Humm I know personally the touch pro alltel had could beat the verizon and att version. Verizons was limited, and so was att. The guy could only do half what i did, and the net speeds really put att to shame. Again this was pre-verizon take over of alltel. But when verizon took over, the att network looked alot better. At least id know why my phone would be at 1x and drop calls. >.
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xanadul14619

Nov 16, 2009, 11:29 AM
Who even needs the IPhone now, has anyone seen the new droid devices on verizon? By the time apple is released from its contract it will no longer matter, and they will be forced to try and trick people like they do with mac....anyone who is even remotely tech savvy would rather have a PC the people that want macs are those that are ok that everything is wierd and not as capable because it does it well, and people dont need to think, kind of like IPhone it does what it does good, metro area semi ok phone that people are brainwashed into thinking is still good, IPhone is almost obsolete compared to other phones that are coming out, and if you use data services on your phone why the hell would you opt for a slower 3g service when you can get ...
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flagrantmisuse

Nov 16, 2009, 4:19 PM
this was one giant run-on sentence. 😳
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CellularSenorita

Nov 13, 2009, 7:07 PM
The only phone that ATT has that people want is the iPhone. Period.

Both carriers still have improvements to make with their coverage- there is no doubt about that.

The reason VZ is allowed to make such claims? The same reason ATT, Sprint, etc. can make the claims they do: consumer polls, etc. If they were "false" they would have already been removed. It is creative advertising and ATT has done the same.

No doubt I love my iPhone. However, I travel all over the US, (not just the south), and the 3G footprint for VZ is accurate as far as I know- even far off highways and in RURAL areas. I had one issue 2 years ago, and since I have been back to that part of Texas, the problem was solved. I wouldn't have to have the VZ phone if ...
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VZW_insider

Nov 13, 2009, 7:08 PM
1) Verizon Wireless' advertised map of AT&T's 3G coverage IS AT&T's ADVERTISED coverage. Congratulations, you should write to AT&T and tell them to update their publicly available maps to represent that city that now has 3G. When they do, VZW will update theirs. VZW did not just make that map up out of thin air, it is from AT&T, otherwise, it would be the FCC involved in stopping this lawsuit.

2) Millions of miles are logged each year by VZW, AT&T, Sprint, TMobile, and many independent companies testing cell service. If indeed VZW was just coloring in their map for the heck of it, you would see a little more evidence of that across the internet, other than your expert opinion of course.

3) Every carrier needs to improve coverage, that'...
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CellularSenorita

Nov 13, 2009, 7:10 PM
Well said. 🙂
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justpe8709

Nov 14, 2009, 11:50 AM
V this AT&T that ..... say what you want V wants the iPhone so bad that it will sell it's soul to the DEVIL !!!!!

If you like your sevice then you LIKE IT, If you HATE your service the CHANGE COMPANY's!!!

No matter what happens Verizon does not and will not let you talk and surf at the same time, so for a company that should be GREAT why not this. I want to be on a phone call AND the web at the same time AND while I'm taking a pic and sending it via mms ALL AT THE SAME TIME ! Thats right Verizon CAN NOT and WILL NOT let you do this. Get a phone that works where you are, but if you want to have a network/phone that lets you multi task well... AT&T it is !
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Azeron

Nov 14, 2009, 11:50 AM
🤣

I love the devotion which some have for their carriers. Jihad! Jihad!

When one has worked for multiple carriers (as I have) there is no devotion. All I care about is having a phone which works. Even when I worked for carrier A or B I just cared about making my commission. If the carrier just had decent coverage...I could roll with that. The only carrier that I had a hard time working for was SunCom because their service was poor. Thankfully, I only signed customers up on one year contracts back in those days and my manager could always slap courtesy credits on customer bills if the complained about coverage issues.
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jrfdsf

Nov 13, 2009, 7:14 PM
bluecoyote said:
Despite this "OMG AT&T's Network is terrible," as someone with both an AT&T and Verizon account I can verify, especially in the southeastern USA that AT&T's network coverage is better than Verizon's. I haven't experienced any network issues beyond isolated issues with AT&T either.

By contrast, Verizon's network (for example, if you travel from Atlanta to Charlotte) drops out constantly and cannot provide reliable or constant data service.

Verizon also is not providing 3G in many parts of Northern GA that they are claiming. In areas such as Greenville, Verizon's network struggles indoors where AT&T manages just fine.

AT&T needs to make improvements on their network, but so does Verizon Wireless.
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USCCFANINKS

Nov 13, 2009, 7:17 PM
The commercial talks about nothing but 3G & Data, how hard is that to comprehend?
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jrfdsf

Nov 13, 2009, 7:30 PM
USCCFANINKS said:
The commercial talks about nothing but 3G & Data, how hard is that to comprehend?

Which is precisely WHY it's false. The only coverage discussed is 3G. The commercial clearly says she's out of touch due to no 3G coverage- blatantly false!
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USCCFANINKS

Nov 13, 2009, 7:37 PM
She IS out of touch for 3G coverage....not all that hard to understand unless you have the outlook of the ACLU!
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aviris

Nov 14, 2009, 11:30 AM
Your kidding right? You are letting your little corner of the country dictate how you perceive and ad that talks about NATIONWIDE coverage, right?

I work at a company that deals with Verizon, AT&T, and Sprint. I also have both Verizon as my personal phone and AT&T as my business provided one. I can say with honesty that the Verizon coverage far surpasses that of AT&T, not only in my hometown, but in my travels all over NY, CT, RI, ME, MA, NH, and VT.

There is also places that AT&T claims to have coverage, but yet I had no signal either with my voice phone or laptop card. I ended up having to add the broadband access to my Verizon account because of the lack of AT&T data coverage in the northeast.

People need to get a bigger picture ...
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samijo1269

Nov 14, 2009, 5:01 PM
i think everyone has there own opinions about the kind of service they get i have had att and verizon both and most people here in oklahoma and texas will tell you att is the majority down here and verizon up north i have att currently in tulsa ok and i travel up and down to dallas and houston and my att service is perfect i never had a dropped call with verizon that was a different story, people can believe what they want but it all comes down to the best service for you, or you could be one of those people who have had att or verizon for 10 years and wont say anything bad against them....

those are just my 2 cent 😁
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Azeron

Nov 14, 2009, 5:41 PM
That makes perfect sense. But how can one convince the rest of Phone Scoop that one's carrier is better than the other without making grand claims about one's favorite carrier and scathing put downs of the other hated carrier? Heck, if everyone just minded their own business and used the carrier that works best for themselves we would not have any drama here. Where is the fun in that? I say, "Fight!"
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samijo1269

Nov 14, 2009, 5:55 PM
true that true that 🤣
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VZW611LA

Nov 14, 2009, 9:43 PM
🤣
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SugaR-E

Nov 15, 2009, 2:33 AM
uhhhh no. everytime i go out of town my phone is the only one that works! yea they do have dead spots but not as much as att. just because you're one of the few ones that actually does get coverage doesn't mean a whole lot. i never had a problem with att until i had to work for them. then i kept getting customers angry at ME because they chose to be with a crappy company only to get that stupid iphone crappy thing. people only want it because it is a first. it sucks. it glitches alot and craps out alot. not saying no other phones do that but the only reason why everyone wants one is to fit in. 🙄
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