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Sprint Says No Change In Its ETF Policy

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So there I am...

Slammer

Nov 5, 2009, 6:12 PM
At the Sprint store with two of my friends to refer them to Sprint from Verizon to take advantage of the Anymobile, Anytime plan. While we were waiting, I noticed 3 people waiting next. 2 had voyagers, the other an EnV. They were there for the same thing. They had heard from friends of theirs on how the CS has improved, They figured this was a good time to switch back and take advantage of the plan.

I have contended that Sprint is on the rise again and as contracts run out from the ones that bailed, Some will be back. It felt good seeing this. Sprint deserves credit for pressing forward. They have become smartphone depot, CS has returned to excellent, Their plans are some of the best in the industry and for them to not follow suit with th...
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Cellenator

Nov 5, 2009, 6:34 PM
Whatever! yet their third quarter numbers were horrendous! Sprint is not on the rise they're on par for sucking more than ever.
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Azeron

Nov 5, 2009, 6:59 PM
Now, now! No need to get baited into a "My carrier is better than yours!" match. As consumers we need all the wireless carriers to be healthy and financially sound. Therefore, I root for Sprint to rebound. Isn't there something in the Verizon credo about the competition not being enemies? Live it!
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muchdrama

Nov 6, 2009, 1:20 AM
Azeron said:
Now, now! No need to get baited into a "My carrier is better than yours!" match. As consumers we need all the wireless carriers to be healthy and financially sound. Therefore, I root for Sprint to rebound. Isn't there something in the Verizon credo about the competition not being enemies? Live it!


Careful. Too much logic and we'll all burst into flames.
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Slammer

Nov 5, 2009, 7:01 PM
Yes. there is no denying a churn. However, their lossed have slowed. Better than analyst's predictions. Turn arounds do not happen overnight. They are slowly coming back regardless of your beliefs or opinions.

You need to come clean with your own "Recent" personal experiences with Sprint in order for me to justify your accounts of merit.
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Menno

Nov 5, 2009, 9:23 PM
their churn has slowed because they are adding prepaid customers, they are still losing post paid customers at nearly a million a quarter.
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Jayshmay

Nov 6, 2009, 12:53 AM
Says here only "135,000 net retail customers" were lost in the 3rd qtr.

"Sprint lost a total of 135,000 net retail subscribers in the quarter. The company’s year-over-year post-paid gross addition improvement was the best in Sprint Nextel history, and the sequential improvement was the best in more than five years. Net post-paid subscriber losses have improved by approximately 20 percent in each of the second and third quarters of 2009."

Certainly looks like there might be some hope for Sprint in maybe the 2nd half of next year.

Here's the link to the full article that I quoted:

http://finance.yahoo.com/news/Sprint-Nextel-Reports- ... »
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Azeron

Nov 6, 2009, 1:14 AM
There IS hope. I like Sprint! I really want them to LAUNCH a $60 Unlimited Voice plan. When Verizon LAUNCHED their Unlimited plan in 2008, speculation was that Sprint would counter with a $60 Unlimited plan. Instead they LAUNCHED Simply Everything. Simply Everything was/is nice but I think an Unlimited Voice for $60 THEN and NOW would really knock the big guys' socks off!
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Jayshmay

Nov 6, 2009, 1:35 AM
Well, ATT has an unlimited voice plan for $60, I think it's the prepaid option.
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sugarb85

Nov 6, 2009, 11:59 AM
It is, and it includes txting to over 100 countries including Mexico. Post-Paid csts are not happy about it either. they would have to pay $120 just for unlt voice and unlt domestic txt.
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carmodboy99

Nov 6, 2009, 12:35 AM
I havent posted much at all recently, partly because nothing interesting has really happened, and partly just because my sentiments were being voiced by others. But those of you that might remember me from posts can vouch that I started out the hugest employee/fanboy of Sprint, and I cant tell you with solid conviction that both foreign CS THAT STILL EXISTS and domestic alike have depleted any and all respect and hope that I had for this carrier, changed me from a raging supporter to an avid voice against them. when i can understand them, i seem to always get the Denver and Charlotte call centers, and Charlotte may sound less professional when speaking, but Denver is downright nasty. I left Sprint almost a year ago now, had switched to a ...
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jhr2112

Nov 5, 2009, 7:18 PM
Why do you dislike Sprint? Seems kind of childish..I sell them all, and it seems they all have the same issues.I have no loyalty to any of my providers, only to my customers. How they do in sales is not relevant when I am selling a customer a phone or carrier that best fits their needs. Sprint will not shut down their network if they go under, someone else will take over since they are a tier 1 Internet backbone provider and run the US Government's private surveillance network DCSnet.They have been around since 1898 and made it through the depression so don't worry..
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Jayshmay

Nov 6, 2009, 1:06 AM
Good point. There are a lot of companies in the U.S. that are older than a 100yrs. And a lot of companies have had bad CEO's, bad stints in their history.

Who knows, maybe by the 2nd half of next year things will be better for Sprint. But ALL companies need to learn that customers need to have CSRs that us regular English speaking people can UNDERSTAND when calling customer service, that can damage a company. Personally I try not to have to call customer service unless I absolutly have to.
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Azeron

Nov 6, 2009, 1:18 AM
When I call Dell, they run a commercial (ringback) offering to SELL me a plan that will guarantee me a NORTH AMERICAN operator and that my call will be answered within five minutes. After a 45 minute hold I get a guy from Pakistan who I can't understand. Talk about really selling that package by action.
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Jayshmay

Nov 6, 2009, 1:31 AM
So your saying to be able to talk to someone in the U.S. your have to PAY for some special package?
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Azeron

Nov 6, 2009, 2:59 AM
Exactly! I've never called Dell and gotten anyone in America. The commercial instructs one to ask the operator about purchasing the package. LOL.
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bp3dots1

Nov 6, 2009, 1:59 PM
I can see the office contests...

"HEY! I sold 50 new North American Service plans today!! All I had to do was talk unintelligably until the customer begged me to sell it to him!"
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bluecoyote

Nov 5, 2009, 7:32 PM
Have been the "can't get credit" people who dragged Sprint down and are now camping out at Verizon Wireless- who has baited low-end customers to hide their high-end churn over to AT&T.

Good luck with that, Verizon!
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matonater

Nov 5, 2009, 7:40 PM
and how do you know this?
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ghostwillhaunt

Nov 5, 2009, 8:36 PM
Nostra Damus
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ghostwillhaunt

Nov 5, 2009, 8:37 PM
The Mayan Calendar
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sugarb85

Nov 6, 2009, 12:13 PM
LOL.
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Menno

Nov 5, 2009, 9:21 PM
he doesn't.
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bluecoyote

Nov 6, 2009, 2:17 AM
I work as a consultant in the field for a company that works with Verizon Wireless.
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Jayshmay

Nov 6, 2009, 12:46 AM
Maybe the ONLY real posiive thing that can be said abut Sprint might be that they're losing less customers next quarter than in the current quarter, but I'm sure that when 4th qtr results, and 1st qtr results come out, Sprint will still be losing customers, just MAYBE not as much.
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muchdrama

Nov 6, 2009, 1:19 AM
Cellenator said:
Whatever! yet their third quarter numbers were horrendous! Sprint is not on the rise they're on par for sucking more than ever.


Lord save us from absolutists.

So, Sprint's lost some customers, so therefore they suck...is that it?

Get a grip, people.
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