Best Buy Offering Droid for Pre-Sale Sans Mail-In Rebate
Best Buy
1. Best Buy employees do not work on commission, so they could care less if you return the phone.
2. Because you do not care about the customers knowledge, you do not help them setup/understand/ or answer any questions about the phone or plan or features
3. If something minor happens to the phone such as the keypad not working on some phones best buy basically tell you to go f*** yourself and go to a corporate store
4. 1/8 selection of phones
5. Best Buy employees have less understanding and less ability to tweak plans in order to accomadate the customers new phone.
more to come
gldnhrtrblfst said:
Reasons to go anywhere else
1. Best Buy employees do not work on commission, so they could care less if you return the phone.
2. Because you do not care about the customers knowledge, you do not help them setup/understand/ or answer any questions about the phone or plan or features
3. If something minor happens to the phone such as the keypad not working on some phones best buy basically tell you to go f*** yourself and go to a corporate store
4. 1/8 selection of phones
5. Best Buy employees have less understanding and less ability to tweak plans in order to accomadate the customers new phone.
more to come
You're assuming all Best Buy employees are morons, when in fact...
(continues)
pookie2531 said:
Actually I disagree with this statement. I'm a former Best Buy Mobile General Manager. They do care if the phone comes back. While they don't get commission they do get margin and carrier kick-backs for selling phones. If the phone is return the kick-back is return. Also, they have wireless carrier specialist that come to the store to provide training and updates to all the new things that's going on. What your talking about is when Best Buy sold phones and it was called the Wireless Department. Under the Best Buy Mobile umbrella that is not the case.
You're trying to use logic with someone who can't think logically. Don't waste your breath... ;)
Also, yes the phone selection might not have every color in the box, but with no mail in rebates it is a great place to go!
Thats a plus for me, so if i buy a phone at best buy and then don't want it I can return it and not have to listen to you convince me to keep it. Also almost any indirect agent is gonna tell you to go to a corporate store for something minor. I would rather not worry about REBATES at purchase and go deal with corp when I need to. win, win for me the customer.
This forum is closed.