T-Mobile Back-Tracks On Paper Billing Fee
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VoC - Voice of the Customer
"Since the announcement we've heard everything from kudos to concerns about the move to paperless -- especially from our customers who today are receiving paper bills at no charge. So, we've decided to not charge our customers a paper bill fee for now. Instead, we'll be taking more time to determine the fairest way possible to encourage people to go paperless."
Thank You T-Mobile for listening to the Voice of the Customer. Although I personally agree with Paperless billing for the sole purpose of saving our world (less paper means less dead tress) I did disagree with charging customers to do so. Simply because not everyone (yet) has access to a PC to check a bill. Thanks again for listening and I hope the alternative you find is benefici...
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The world will take care of itself long before we have to 'save' it.
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Yeah, cable companies charge to pay also. I think that's so, so stuPid!!!! Pay to pay, how stupid, and I'm not a big fan of automatic payments, I like to keep track of the going on's of my money.
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