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AT&T to Officially Mandate Data Plans for All Smartphones

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a little thing called CHOICE

Pocket_Girl

Aug 22, 2009, 9:03 AM
the reason why so many people are upset about this is because it all goes back to good ol' rights. people want to be able to make their own choices and not be told what to do. especially by government or some rich greedy company. they are controlling us like puppets telling us we can do, what we can use on our phones, what we have to pay for our plans, what we have to have on our plans. CHOICE. we do not want our choices taken away or made for us. its ridiculous.
some of you say well why buy a smartphone and not use it to its full potential. ok people, i believe someone used a car as an example. i shall do it the other way around. then why do people buy expensive ass cars and just store them all in a garage and never drive them? why dont th...
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Austiniter

Aug 22, 2009, 9:13 AM
I agree. AT&T to Officially Mandate Data Plans for All Smartphones tells you how greedy they are, and they're charging consumers for 3G, when in most markets calls are being dropped like dead flies, call failures are significant, and trying to listen to music on 3G sometimes won't work due to lack of bandwidth? Why is it consumers are not raising hell and class action lawsuits not prevailing against AT&T right now? What's wrong with people accepting what corporate America throws at them which isn't right?
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ecycled

Aug 22, 2009, 10:04 AM
If you don't want data then pay retail.

"Effective September 6, 2009, an appropriate data plan is required to activate or upgrade to a Smartphone."

You only have to have data with a contract. So if you want to have your choice, then there it is.

Blackberry $500 retail
Blackberry $199 w contract and appropriate data plan.

I bet you want to pay retail then, don't ya.
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asLeepLessman

Aug 22, 2009, 10:22 AM
Pay Retail? You overlooked your own post. Do people not read before posting anymore?

ecycled said:
If you don't want data then pay retail.

"Effective September 6, 2009, an appropriate data plan is required to activate or upgrade to a Smartphone."


ACTIVATE!!!

So, I pay $500 retail for my fresh brand new Blackberry. Then Im told I can not ACTIVATE it on a new plan unless I get Data. What did paying Retail solve?

https://www.phonescoop.com/news/discuss.php?fm=m&ff= ... »

asLeepLessman said:
Due to recent changes in the menu, I hate to be the bearer of bad news but, Unless you also get French Fries the kid at the register can not sell you a burger with cheese. If you
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Pocket_Girl

Aug 22, 2009, 10:41 AM
thank you! jeez. see people just dont understand.
so ecycled, lets say its $500 retail price so i dont have to get a data plan... i have to pay EXTRA money so i DONT have to get a data plan. again it all goes back to CHOICES. so your making me make a choice that either way sucks for me cause i dont want a data plan??? pay $500 or get a data plan... nice 🙄
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asLeepLessman

Aug 22, 2009, 10:50 AM
Now now Pocket Girl. Thats not fair.

If I have the option (CHOICE) to pay $500 AND NOT get data, then, that is a Choice. I can live with that.

HOWEVER, thats not the case. ALL NEW ACTIVATIONS AND UPGRADES! So this means that even IF I PAY RETAIL for a brand New phone, if its a new Activation, I STILL NEED DATA. So there was no choice. Pay $500 with Data required, pay $200 with Data required.
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JeffdaBeat

Aug 22, 2009, 10:55 AM
Go to a different carrier? You don't have to activate with AT&T if you don't like their rules and that's where your CHOICE comes in to effect.

It kills me the people that complain about things like this when there are four larger carriers that you could go to and show your displeasure. Sprint had bad customer service and has closed their eyes and ears to it for years. They started listening when people started leaving the company in masses and then policy changed. Prices dropped. Customer service improved. If you don't like this particular rule, leave AT&T...
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Pocket_Girl

Aug 22, 2009, 10:57 AM
oh i am not with AT&T... but i still think it is RIDICULOUS with what they are doing. i am speaking on the behalf of cutsomers who think this is unfair. i feel bad for them and i think it is unfair with what they are doing. they SHOULDNT be doing this, this is the point. and luckily i have the CHOICE to speak out for these customers. so i will.... 😁
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PhonemanJ

Aug 22, 2009, 11:15 AM
Ok Pocket_Girl, lets go back to your original analogy. The person made the option to purchase the most expensive car he could(smartphone). His cost of owning that vehicle also goes up over having a less expensive car. His insurance on that vehicle is going to be much greater than a less expensive vehicle and his car is going to run on a more expensive fuel (Data service)than a cheaper car. Here again, the person has made the choice for the more expensive vehicle, but even though he rarely drives it, it costs him more to own. It is the same with a data phone. You have made the choice to own the more expensive phone, the cost of owning it goes up too.
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Pocket_Girl

Aug 22, 2009, 11:24 AM
okkkk but the person also has the CHOICE to not have insurance on it, since he isnt going to be driving it around and just have it sitting pretty in his garage.

just like someone wants a smartphone and not want to have data service on it. saaaammeee thing.

and if you wanna say "well he has to get insurance on it or something like that..." well he has the CHOICE to get a cheap insurance with just liability (regular plan)... or a more expensive plan with everything that covers all damages (plan with data service).... doesnt he???

Choices....
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ecycled

Aug 22, 2009, 4:16 PM
no fuel no go
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branchc

Aug 23, 2009, 10:46 AM
The analogies seem to be: car is to smartphone as driving is to activating the phone. Insurance is to data plan.

To use the car, you are drive it.
To use the smartphone, you activate it.

To Drive a car, you must have insurance, there is no choice, it is law. You have the choice to have cheaper insurance but you must have coverage.
To use activate the smartphone, you must have a plan. you can choose a cheaper personal plan, or a more expensive corporate level plan but you still must get one of them.

You can keep an uninsured car in the garage and never drive it, just play the radio and adjust the seats.
You can keep an unactivated phone on your desk and just play with the calendar and maybe a game on it.

I understand the nee...
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asLeepLessman

Aug 22, 2009, 11:26 AM
If I dont drive it, I dont have to worry about
PhonemanJ said:
his car is going to run on a more expensive fuel (Data service)than a cheaper car.
SO! why exactly are you (the car dealer) telling me that unless I sign up to your "Fuel Saver Program" I can not buy the car?


PhonemanJ said:
Ok Pocket_Girl, lets go back to your original analogy. The person made the option to purchase the most expensive car he could(smartphone).
Yes!

PhonemanJ said:His cost of owning that vehicle also goes up over having a less expensive car.
Yes!

PhonemanJ said:His insurance on that vehicle is going to be much greater than a less expens
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InstantClassic

Aug 22, 2009, 2:32 PM
ok pocket girl, who are you with?? and what kind of cell phone you own??

Go to sprint or verizon hell even t-mobile. and get a blackberry or a PDA phone, they will make you get the data. so... why are you talking about at&t?? other companies did it way before them.
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asLeepLessman

Aug 22, 2009, 2:50 PM
Does that make it ok?

Bin Laden was not the 1st Terrorist in the world. There was MANY Terrorist before him. Why do most people only mention him when they talk about Terrorist?

Because AT&T actually went the next step and Announced that it will become a Mandate. "All the other companies" as you put it, may very well be doing this but they didnt announce it as if it was ok to do. You know why? Because unlike a AT&T rep who as of Sept 6th will not have the option to sell you a smartphone without data, a T-Mobile rep, Verizon rep and Sprint rep can pull strings and STILL get you into that smartphone without data. Its not a Mandatory Requirement for them its a store policy that can be bent and/or broken.

I just sold a phone last night, ...
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Pocket_Girl

Aug 22, 2009, 3:25 PM
::claps:: yes exactly. who cares if other people did it before. "oh ok AT&T, so-and-so has been doing it for years so i will take it from you too"
still messed up. still sucks for customers. still WRONG. i can tell you in my area there are companies that will not force ANYTHING on you like this. thats why people leave companies like AT&T and come to us cause we dont force anything down our customers throats.
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Jayshmay

Aug 23, 2009, 1:58 AM
You go Pocket_Girl!!!
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Menno

Aug 22, 2009, 4:32 PM
a verizon rep cannot pull strings and get you a functioning smartphone without data.

A new spartphone without data on verizon's network cannot SMS, MMS, Suffers from poorer signal than data activated smartphones,it will also frequently drop calls and the call quality (voice and connection) will be poor. I've seen a few phones where this was done, in every case, the customer ended up just buying a normal phone/getting the data anyway, because the costs far outweigh the benefits. (and a rep caught activating a phone this way risks their job).

So basically, you end up paying for a plan that rarely works, so that you can occasionally make calls on your PDA.

It is not a store rule, it is a Corporate requirement and Verizon did make a p...
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nexsprint

Aug 23, 2009, 2:43 PM
False. There are only 2 "smart"phones at Sprint that require a data plan: the pre, and the instinct. I put smart in quotations cuz let's be honest, the instinct is definitely not a smartphone. Any other smartphone you activate will require the data plan to get the MIR but you can take it off after you get the rebate or just not get the data and not get the MIR. If you pay full price don't worry about it period, just pay full price and activate the phone.

Am i missing how that is the same as AT&T?
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Pocket_Girl

Aug 22, 2009, 10:55 AM
ehhhh i guess. but still .... limited choices. sucky limited choices.... thank god i work for and have service with a company that is all about choices.... many affordable good choices 🙂
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asLeepLessman

Aug 22, 2009, 11:09 AM
I hear you. Im not with AT&T either but as you said, thats besides the point. This doesnt just apply to cellphone carriers. This applies to all aspects of control.

If we simply jump ship as suggested, nothing is solved. STAYING SILENT WILL SOLVES NOTHING!

So for those who chose not to say anything or those who call what we are doing complaints, take your shoes off and relax. I will fight for you because I would rather lose my voice screaming; THIS IS WRONG! then lose my wallet crying; thats just the way it is!

You say jump to another Carrier but do you realize what 1 carrier does, the others usually do to? Take my McDonalds point for example

asLeepLessman said:
Due to recent changes in the menu, I hate to be
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JeffdaBeat

Aug 22, 2009, 2:00 PM
And see, that's exactly what I was saying. People who are in contract aren't being forced into getting a data plan. They can either pay for one or they can get it blocked. New customers who don't like the policy can of course go to a different carrier, although Sprint and Verizon have had the same policies. T-Mobile doesn't though. There is your choice.

Don't like McDonald's? Go to Wendy's or Burger King or better yet, just cook at home (home phone).
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asLeepLessman

Aug 22, 2009, 2:30 PM
T-Mobile DOES do this. They are no exception. Im not Home enough to justify paying for a home phone.

I DO like McDonalds, but I can not have a Burger with Cheese without Fries. Thats the problem. You say I should just go to another restaurant like Burger King or Wendys but you didnt answer me as to what should I do when they pick up the policy?

1 more thing, we are talking about Cellphone Service here right? Ok, so what about the people who live in a area where AT&T is the best service provider? Should they go to another service provider too? So now Not only can I not get the phone I want without the service I Do Not want but Now I cant even get the service thats best for me. Your solution is not enough to please me. I would rather pay...
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Menno

Aug 22, 2009, 4:26 PM
The reason the phone is the price it is is assuming a data plan. If you don't want a data plan, the company is not making as much from you, and thus the costs must be higher.

I'm sorry you can't get everything you want for the price you want, but eventually, everyone needs to grow up.
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Pocket_Girl

Aug 22, 2009, 4:39 PM
so a 50 year old woman who wants a smartphone with no data service because she is not going to use it needs to grow up? her son bought it for her as a xmas present.... now she has to have the data plan because it is a smartphone even thought she is not going to use the data plan?? why does she need to grow up.... explain that to me...
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Menno

Aug 22, 2009, 4:45 PM
1) Old plans will be grandfathered in. So if she already has the phone, she is fine until it is time for her to upgrade. Her son would know this when he got the gift, so he wouldn't get her a smartphone unless she needed one.
2) If she's not going to use the data plan, her son got her the wrong phone
3) 50 isn't old, and chances are if she had the phone anyway, she would learn to love the data capability of it.

Do you have any idea how many smartphones reps sell to people 50+? a lot of people are getting them because all they really care about is email. Once someone retires, they can get a smartphone and always be in touch with their children/grandchildren without having to lug around a computer. Smartphones also are easier for p...
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ecycled

Aug 22, 2009, 4:38 PM
Yes I read my own post and considered my arguement before posting. My understanding is activation/upgrade will REQUIRE a 2 YEAR. contract that is subsidizing the price of the phone. Don't want a discount then don't sign an agreemnt, an agreement which can include anything it wants (like the actors who want green m&ms only in there trailor). You can pay retail and not have to sign a contract.

I can see how you would think initial brand new service is an activation even at retail but I have yet to see a definition of that, and working for at&t indirect retailer until they give me that definition that is how I will operate.

Agreement including provisions = discount
No Agreement = no discount
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jtm1208

Aug 23, 2009, 1:00 PM
when activating a phone on a month to month contract basis there are still terms and conditions to abide by.

The att terms and conditions state that any phone being activated after september 6th will require a data package. Thus it dosent matter whether you take the discount of a 2 year contract or purchase the phone out right with no contract extension, you will still have to have the data package.
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Jayshmay

Aug 23, 2009, 1:03 AM
Please explain to me where ppl get the idea that GSM phones need to be "activated"??? I bought my Nokia N95 on amazon and "activated" it by putting my active SIM card in the phone. Phones don't get activated with GSM, CDMA phones do though.
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A-JoinT

Aug 25, 2009, 6:09 PM
Well, how about this, right now if you avtivate a Blackberry Bold it is $199 after a $100 rebate and requires a data plan to get that rebate back. You can just buy the phone at retail and not get data, hence no discount. So in the future, when you buy the phone then activate it, you probably will not have to get a data plan because you activated without signing a contract. Unless AT&T starts like detecting the smartphones IDs and starts tagging it on there, that would be a problem. if not, chill out, buy retail, and go home happy.
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Jayshmay

Aug 23, 2009, 12:53 AM
I did. I paid Amazon $360 for a Nokia N95-3. I pay $10/mo for my internet +plus+ I use my phone as a wifi hotspot to get internet on my laptop.
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Jayshmay

Aug 23, 2009, 12:49 AM
Listening to music works just fine with the 3G signal I have here in Las Vegas. I use my N95 as a wifi hotspot and Saturday I listened to internet radio all day on my laptop using my N95's 3G connection.No problems.
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Menno

Aug 22, 2009, 4:39 PM
Newsflash, you are talking a private corporation here. You have no rights when it comes to their service except what they give you when you sign a contract.

They made the decision because they are taking a massive hit by selling smartphones below retail costs on contracts without a data plan, and considering most new smartphones have dozens of points of "live connectivity" it is becoming cost prohibitive to offer a block when they are making no profit on the plans anyway.

Not only doesn't it make sound business sense, but it's stupid. Non-smartphones are increasing in capability all the time, and the differences between them and smartphones is getting harder to distinguish in many areas. You have several non-smartphones to chose f...
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Pocket_Girl

Aug 22, 2009, 4:54 PM
ummm no. just because you explain it that way doesnt change the fact that they are NOW forcing you to do something that they shouldnt be.

oh ok they changed and i have to except it? says who? AT&T does. oh ok then i am totally fine with that. you want to rub sugar in my eyes because you changed the way you do things? oh ok!! sure because you said so.

omg are you seriously going to think just because you put it that its stupid to have a smartphone with no data service and so that AT&T can be stealing more money out of their customers pocket that everyone wil just take it?

not choices have a cost to them. trust me. many choices in life are free therefore no cost to them. because i chose to buy a TV with no DVD player there is not co...
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Menno

Aug 22, 2009, 5:03 PM
All choices have costs associated with them.. Econ 101.

And it's ATT's network. If they wanted to say that all phones activating on their network had to be pink, and the only acceptable ringtone was "Never going to give you up." they can do so BECAUSE IT IS THEIR NETWORK. The cost they pay is in lost subscriptions.

If you don't like it you can leave and go elsewhere. That is your right as a consumer.

They are grandfathering in old plans/phones, so they are doing NOTHING TO YOU until YOU CHOOSE to do more business with them. If you do not choose to do business with them when you are out of contract, then you lose nothing.

-You do not own the network that the phones operate on, thus you have no say in said network or the requi...
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Pocket_Girl

Aug 22, 2009, 5:06 PM
still doesnt make what they are doing right. they are forcing new customers to get the data plan even if they dont WANT it or NEED it or much less UNDERSTAND it. your telling me thats fair. so they can put more $$$ in their greedy pocket... that is screwed up
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Menno

Aug 22, 2009, 5:11 PM
No, it's just that you don't know what you're talking about.

They are telling new customers this:

"We have a wide area of phones that are excellent for making or receiving calls, texting, music playing, even internet browsing and email that you can get with our basic plans.

If you need on the go email and plan on heavy internet usage, we also have several phones designed for those uses. Now, because they are capable of more, they cost more, but most customers find those features worth the cost, if you don't, one of our basic phones is better suited for you."

If a customer does not need/understand push email/internet browsing/other features of a smartphone, a smartphone is the wrong device for them, and their purchasing of that d...
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KoldPhusion

Aug 22, 2009, 5:36 PM
Menno, I must say, good sir, you have become my favorite poster on this site!
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geminices

Aug 23, 2009, 12:04 AM
menno, koldphusion =

i'm glad that some people have sense.

whiner girl = SHUT UP. PLEASE. you don't even realize that you make no sense. it's tragic.
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Pocket_Girl

Aug 23, 2009, 10:41 AM
you know what..... i said i felt bad for all of you. i take it back. i dont. if you want to be controlled then more power to you. i bet your gfs tell you what to wear, when you can go out, who you can hang out with. haha most guys would think that sucks. but i guess you like that. being controlled and told what to do. you made the choice to be controlled so i dont feel bad for you.
😁
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Menno

Aug 23, 2009, 1:50 PM
The only people being controlled right now are the people throwing a fit because they can't have everything they want.

Being selfish petty consumers != consumers who are in control.
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Pocket_Girl

Aug 23, 2009, 1:55 PM
uhh i dont what class you took for that idea or what philosopher told you that, but no one controls me. maybe government sometimes but there are ways of going around that.

i am being selfish for wanting something a certain way? damn i am sorry i want cheese in my hamburger, i want a BMW in my garage and not drive it, a TV with no DVD player.

i had no idea that AMERICA was not about FREEDOM and CHOICES. we should tell all those people being smuggled over that they might want to change their mind because you dont get to make the choices you want in America....
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Menno

Aug 23, 2009, 2:02 PM
You are a selfish, ignorant consumer. The fact that you made this argument about Racism and Patriotism proves this. When you introduce red herrings like this into an argument, you are doing nothing but proclaiming that you've run out of rational ideas and so you are hoping to plead to peoples ignorance to gain further support.

You are just throwing a fit because you can't get whatever you want.

As a consumer it is your "right" to chose the carrier that best fits your needs. It is wholly the carriers right to require (or allow) anything they wish on their phones and plans.

You keep whining about rights.. what about the rights of ATT to decide how they run their business? YOU are trying to force them to agree with your point ...
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ExploderBlade

Aug 25, 2009, 7:29 PM
*Applause*
I too an convinced that POcket_Girl is about 15 years old, because she is making hersel look incredibly bad and still doesn't understand.
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ExploderBlade

Aug 25, 2009, 6:55 PM
You have a choice not to have ATT....they are not the only smartphone providers. They aren't even thge best in my opinion. You want a smartphone without data, then buy one from a different carrier. POint is, if you buy a smartphone with the ATT logo on the front of it, guess what, that measn you have to follow their rules. Don't like their rules, don't get their phone.
Simple, like half of your comments.
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KoldPhusion

Aug 22, 2009, 5:04 PM
People want $100 smartphones, yet they don't want to pay for the data plan, nor use more then 25% of the phone capabilities. If a company has a $600 phone they sell for $300, that's a HUGE DISCOUNT. There's no way for a company to justify that sort of a discount without it hurting them. I think if the phones weren't so cheap, it wouldn't be a big deal, but if they raised the price of the phones, people would complain about that too. It's a lose-lose for the company, but I personally think this is the lesser of two evils.
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h_aguilar84

Aug 22, 2009, 8:37 PM
I don't think this has been said, but there ARE people who use the internet on their phone for various reasons AND are willing to pay for the service. Those who buy smartphones with NO intention of getting a data plan are taking away phones from those who want to buy those phones AND pay the premium to use the phone to its full potential.
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marufio

Aug 23, 2009, 1:23 AM
Full potential? The full potential is the superior texting speakerphone customization thats what a smartphone also does over say the dumbphones. Not just internet.
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Menno

Aug 23, 2009, 1:55 PM
There are dozens of texting phones (with threaded text messaging to boot) that have very LOUD speakers that are not smartphones.

That argument ceased to be relevant onces phones like the original EnV were released.
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cwcanty

Aug 23, 2009, 10:09 AM
This may be the dumbest thread I've read on this site in a while. I love how you preach choice, then completely ignore ALL of the choices and choose to fixate on the "lack of choice".

If you're not using data on a smartphone and still want to pay $199 for a $500 phone, then yes, YOU SHOULDNT GET ONE. Go get a dumbphone with a qwerty keypad.

The only people that are even pissed off about this are people that have phones they don't really need.

Smartphones are data intensive phones, and if you're not using data you should make a new CHOICE and go with a different device.

There are plenty of choices out there, you just have to pick which one you want to excercise.

Chris
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Pocket_Girl

Aug 23, 2009, 10:45 AM
so people HAVE to make the choice of leaving AT&T because AT&T are ripping people off??? or people HAVE to make the choice of not going with AT&T anymore and go to someone else they DONT want to go to. wow... i love how we GET to make these wonderful choices.
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Nonchalant

Aug 23, 2009, 11:04 AM
I don't understand all this. I have used unlocked phones on my AT&T account and they never can tell what type of phone I'm using. I am very happy with using only WiFi as I don't feel the need to be connected all the time. I will continue to buy unlocked phones when the prices go down and just will never renew my plan. The unlocked phone I'm considering right now has dropped to about $230. Considering I paid AT&T $150 for my current AT&T-branded phone, the unlocked phone price is not that staggering. Incidentally, last week or so an unlocked Samsung with QWERTY keyboard and Windows Mobile was under $100. Just buy an unlocked phone and pop your SIM card in it. Piece of cake.
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Menno

Aug 23, 2009, 1:54 PM
How about you own a company and then let other people tell you how to run it.

Allowing people to purchase smartphones without the data plan is no longer profitable for ATT.

NO COMPANY will lose money to keep customers. You obviously don't understand this. You seem to think that as a consumer you deserve to have everything you want, when you want, one the network you want, for the price you want.

The only way you'll get that is to take a nice nap and dream about it. Companies in the real world cannot operate that way. Maybe once you understand a bit about business, or even what the word "rights" actually means, you'll understand that.
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cwcanty

Aug 23, 2009, 3:28 PM
Every single other carrier requires data plans with their high end devices. Again, you cant get a 300 dollar subsidy on a phone and then not expect to give the company anything in return.

You are just being greedy and cheap. No one is forcing you to leave, hell they are even grandfathering people in that dont use data plans now.

This is the wave of the future, so get used to it. Between the price of gas, electric, cable, and phone increasing...cell phones are one of the few bills I pay each month that have actually gotten more features at pretty much the same price.

If you can't afford the data plan, or simply don't want to pay...then my guess is that you don't truly need it and different phone would be a better choice.
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Phoner

Aug 24, 2009, 10:13 AM
Yup. Choice. Intelligent choice.

Pocket_Girl said:
some of you say well why buy a smartphone and not use it to its full potential.


The "full potential" of every device that I own is to do what its owner needs. I don't need to watch movies, check my bank account, or browse the Internet on my phone while driving. I, on the other hand, want to use voice-over-wifi in my basement, where tower signal is too weak.

I'm perfectly capable of paying, single-time and monthly - but only for things that I actually need.

What I want to do with my smartphone, is customize it to my needs. Disable everything that I don't need, to free the memory and prolong battery life.

I'll use...
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Kryger

Aug 24, 2009, 10:56 AM
well if your signal is weak in your basement..go outside.

if u need a data phone for wifi for that purpose only youre an idiot.
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Phoner

Aug 24, 2009, 12:08 PM
Kryger said:
well if your signal is weak in your basement..go outside.

Brilliant! Why didn't I think of that? Thank you kind Sir, thank you so much!

On a completely unrelated note, do you by any chance work in customer support?

if u need a data phone for wifi for that purpose only youre an idiot.

Hmm, perhaps you used to work in customer support?
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Kryger

Aug 24, 2009, 12:40 PM
still do work in customer care.
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Drunk

Aug 24, 2009, 5:33 PM
which is in a basement, and as far as we can tell, your mom is a very satisfied customer.
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Kryger

Aug 25, 2009, 8:31 AM
lol
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tekneeq84

Aug 24, 2009, 11:47 AM
Being an insider for a cellular company I can say this. Part of the reason why at&t is implementing the data packages is for a couple reasons. For starters a number of calls are flooded through customer service asking why their bill is so high, well turns out that little johnny has been logging on to the web checking his myspace at a data rate of $0.01 a kb. Racking up his moms bill by about $50.00 more than it should be. This creates a bad customer experience and leads to the customer adding data anyways so that they dont receive another big bill.

And you want to talk about choice? sure you have a choice, if you dont want to pay for data for a certain phone than you can go across the street to cricket wireless and get yourself a plan for...
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