Best Buy Looking to Be Your Next Cell Phone Store
LOL
I wouldn't trust these guys to run a hot dog stand much less a mobile store. The employees are at a level of incompetence that is seriously a cause for concern. I have to fix their mistakes all the time(I work at a corporate Sprint store). Awful idea... 😡
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sounds like a sprint rep whose upset that Best Buy Mobile has better prices and treats their customers a lot better then a Sprint Corp store can/will
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doubtful. i work for at&t and the screw up all day long. we get customers yelling at us cause best buy thinks that china is part of the US so it wont have any roaming charges...
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Why would I be upset that BB has better prices than a Sprint store? THEY ARE A BIG BOX COMPANY. Of course they are going to have better pricing than most. That doesn't excuse them from hiring wireless reps and not training them at all. Get real 🤣
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Still more funny than that is the independent stores fixing the corporate stores issue....so by the time they go through best buy then you guys and I'm the one that has the knowledge and people wonder why folks will drive out of their way to avoid a box store AND your corporate location sir 🤣
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I work at Best Buy and I had a customer who had an issue taken care of at a Verizon store and her bill ended up being 2000 dollars. Lucky I knew what was going on and took care of it for her.
We all make mistakes be it the carrier store, authorized agent, Walmart(still do not believe they sell phone) and Best Buy. And when we mess up there are reps at other locations that have the knowledge and skills to fix these issues.
We all make mistakes be it the carrier store, authorized agent, Walmart(still do not believe they sell phone) and Best Buy. And when we mess up there are reps at other locations that have the knowledge and skills to fix these issues.
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