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AT&T, CWA Strike Tentative Deal

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What a load...

haley72

Mar 4, 2009, 3:13 PM
This whole thing is BS. I'm sorry but my sales goals are the same as core stores and I don't bitch about it. I do my job to the best of my abilities and get a pretty good pay check for it. I think its stupid that unions can threaten strikes and walk outs and get rewarded for insubordination with raises and guarantied commission checks. It shouldn't be that way. Work hard, keep your nose clean and when you DESERVE a raise you'll get one. Thats the way Ive always worked and I have no complaints at all with what Ive been rewarded with. And don't talk to me about cut commissions and higher sales goals because it happened to me too and you know what, I sold more and worked harder and now, I'm making more money than before.
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JeffdaBeat

Mar 4, 2009, 3:43 PM
Your logic would be dead on if the corporate side of the story was just as much of an honest worker as you are. But quite often corporations will use workers...even the ones that work hard and never give them a raise. Unions were created to prevent companies from bullying workers or underpaying them. Walmart is a great example of a company that has a lot of hardworkers who are bullied by low pay and overwork.

So just because you are honest and your company has remained honest with you doesn't mean that every company is. At the same time, you cannot speak of how AT&T would treat their workers had there not been a union to protect their interests.
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haley72

Mar 4, 2009, 3:57 PM
I agree with you. Alot of time big corporations use workers and under pay them. However, the last time this came up, the biggest argument for a strike was "they cut what we get paid for commissions and raised our sales goals". That in its self in my view, is not a good enough reason to strike. I remember when that happened cause it filtered down into my company as well. We were told the same thing. Ya it sucked but we didn't let that effect us. We all picked it up and busted our buts to be better than we were before and we all benefited from it. I don't believe that Att is "using" or "unfairly" treating their employees. I dont know though. I don't work for them. If they are making their employees work 60+ hours a week and not paying them ove...
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JeffdaBeat

Mar 4, 2009, 4:42 PM
I think this is more of a result of...if they allow one thing then the company will continue to take away. I am not sure how AT&T is doing, but the last time I checked they weren't losing customers...so I think it is the fact that they want to pay the folks who attain customers less, but make them work harder.

But I guess it is all such a gray area, the question I have is where is the line of whether they should or should not strike. I am a sales rep for Sprint and I think it's been a few years since any of us saw raises unless you got promoted. But we are also losing customers and our CEO is paying off a lot of the debt we have. But Sprint also made it easier for us to make money on our commission. But AT&T...why did they want to cut co...
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haley72

Mar 4, 2009, 4:52 PM
I just dont like that unions can threaten a strike and threaten walking out and get rewarded for it. That just doesnt make any sence to me at all.
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JeffdaBeat

Mar 4, 2009, 5:14 PM
Again...it takes a lot for a Union to put their members on strike. Union leaders who constantly called workers to strike wouldn't be in charge for very long because workers are not paid during a strike. That's why there are so many meetings to resolve the problem.
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jrfdsf

Mar 4, 2009, 8:03 PM
JeffdaBeat said:
Again...it takes a lot for a Union to put their members on strike. Union leaders who constantly called workers to strike wouldn't be in charge for very long because workers are not paid during a strike. That's why there are so many meetings to resolve the problem.

This guy doesn't get it. He's basically a idealist who believes that big corporations operate by the same code of ethics he does- and very few do anymore.
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BigShowJB

Mar 5, 2009, 4:12 PM
JeffdaBeat said:
Walmart is a great example of a company that has a lot of hardworkers who are bullied by low pay and overwork.


Now that is a load. I worked for three different walmarts and while a lot of the people I worked with were hard workers, and some were slackers (ref: King of the Hill:
"Mega Dale" Episode KH705). the people that work hard and are doing their best often get promoted to department manager and on up after a some time. I was in line to move into the assistant program myself before I had to move because of family reasons.
Wal-mart has a strict policy on taking paid and unpaid breaks. If you don't follow the policy (which is guided by federal labor law)you get written up a...
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taoareyou

Mar 4, 2009, 6:41 PM
The bad news is they will cut back on non-union payouts to help compensate for the demands of the union workers.

Translation: Agents bend over.
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jrfdsf

Mar 4, 2009, 7:58 PM
haley72 said:
This whole thing is BS. I'm sorry but my sales goals are the same as core stores and I don't bitch about it. I do my job to the best of my abilities and get a pretty good pay check for it. I think its stupid that unions can threaten strikes and walk outs and get rewarded for insubordination with raises and guarantied commission checks. It shouldn't be that way. Work hard, keep your nose clean and when you DESERVE a raise you'll get one. Thats the way Ive always worked and I have no complaints at all with what Ive been rewarded with. And don't talk to me about cut commissions and higher sales goals because it happened to me too and you know what, I sold more and worked harder and now, I'm making more money th
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simplymarcus

Mar 4, 2009, 10:00 PM
I worked at at&t mobility for a long time. I quit in july of 07. I worked very hard in customer service. I had 4 years of perfect performance reviews. I was told I will never see see senior rep status due to needs of business. I got rewarded with more work but no pay.
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haley72

Mar 5, 2009, 11:49 AM
Yes I do believe what I said. Ive worked for big corporations before and had the same exact work ethic. And it paid off for me. I used to work for a big paint company, I started when I was 18 yrs old. By the time I was 19, I had already gotten 2 raises and 2 promotions. By the time I was 20, I was the youngest manager in the companys history. Same thing when I worked at a home improvment store. Raise and promotion within two months of starting. This job has been no different. I leverage my skills and my benefit to the company in a way that makes them give me those raises and promotions because I deserve them. Im sure if I worked for core, it would work out the same way.

Im not saying that this is a perfect world and we can work on the ho...
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Slammer

Mar 5, 2009, 12:57 PM
haley72 said:
Yes I do believe what I said. Ive worked for big corporations before and had the same exact work ethic. And it paid off for me. I used to work for a big paint company, I started when I was 18 yrs old. By the time I was 19, I had already gotten 2 raises and 2 promotions. By the time I was 20, I was the youngest manager in the companys history. Same thing when I worked at a home improvment store. Raise and promotion within two months of starting. This job has been no different. I leverage my skills and my benefit to the company in a way that makes them give me those raises and promotions because I deserve them. Im sure if I worked for core, it would work out the same way.

Im not saying that this is a perfe
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haley72

Mar 5, 2009, 1:06 PM
Its all about the networking with higher ups. And no its not brown noseing your boss. Its creating possitive working relationships with them. My first day, FIRST DAY at the paint store the Vice President for all of the company made a "surprise visit" to our store. Im alerady nervous cuase its my first day, let alone a friggin VP shows up. I walked right up to him, shook his hand, looked him right in the eyes and introduced myself. He was so impressed that I did that, I pretty much had it made from that point on. It wasnt an excuse to slack off though. But the harder I worked and the better I got, the more he made sure I was taken care of. It can be done, you just have to PUT yourself in that possition and not just wait for it to happen.
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xxsmartphonexx

Mar 5, 2009, 4:24 PM
🤣

You really don't know what your talking about haley72. You need to work for them before you run your mouth about how you feel.

Oh and yes at&t does have some outsourced call centers. Until recently they have actually started to bring those call centers back to the states. So no not all of at&t is in the good old US of A.
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jrfdsf

Mar 5, 2009, 4:26 PM
haley72 said:
Yes I do believe what I said. Ive worked for big corporations before and had the same exact work ethic. And it paid off for me. I used to work for a big paint company, I started when I was 18 yrs old. By the time I was 19, I had already gotten 2 raises and 2 promotions. By the time I was 20, I was the youngest manager in the companys history. Same thing when I worked at a home improvment store. Raise and promotion within two months of starting. This job has been no different. I leverage my skills and my benefit to the company in a way that makes them give me those raises and promotions because I deserve them. Im sure if I worked for core, it would work out the same way.

Im not saying that this is a perfe
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sunshinegirl

Mar 6, 2009, 10:05 AM
"Some folks are held back BECAUSE they are good workers, and their department managers won't part with them."

EXACTLY. The whole reason I don't get my managers position that's been promised to me. I make too much money as a sales rep that they don't want to promote me. Quite sickening.
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Azeron

Mar 5, 2009, 11:32 PM
Good for you. Why aren't you minding your own business like a good little boy? Why are you concerned with what somebody else has? I don't think AT&T needs you sticking up for them. Your jealousy is showing.
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sunshinegirl

Mar 6, 2009, 10:06 AM
SHE can't be a good "BOY". I'd assume Haley is a GIRL.
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haley72

Mar 6, 2009, 12:01 PM
I appreciate you trying to stick up for me but I am a guy. Haley was the name of the first car I ever built. The year it was made was 1972. But its nice knowing I have fans 😉
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sunshinegirl

Mar 6, 2009, 1:18 PM
Guess thats what I get for ASSuming. 😉
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haley72

Mar 6, 2009, 12:00 PM
Yup you are so right. I am totally jealous that I cant slack off and treat customers like crap and get a way with it. (and yes almost every customer I have says that core stores treat them like crap). I'm also SO jealous that I don't have money grubbing whores backing me up with so called "protection" from being unfairly treated or being under paid. Jealousy has nothing to do with it. I don't like core. They're ****y and arrogant and most (not all) have no idea about this industry. They slack off, show up late and worst of all they have ZERO customer service skills. Thats why I work so hard.

But, in this instance, I'm standing up for the company as a whole. I don't think Att is a bad company. Nor do I think that they are unfairly treatin...
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Slammer

Mar 6, 2009, 5:37 PM
haley72 said:
Yup you are so right. I am totally jealous that I cant slack off and treat customers like crap and get a way with it. (and yes almost every customer I have says that core stores treat them like crap). I'm also SO jealous that I don't have money grubbing whores backing me up with so called "protection" from being unfairly treated or being under paid. Jealousy has nothing to do with it. I don't like core. They're ****y and arrogant and most (not all) have no idea about this industry. They slack off, show up late and worst of all they have ZERO customer service skills. Thats why I work so hard.

But, in this instance, I'm standing up for the company as a whole. I don't think Att is a bad company. Nor do I th
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haley72

Mar 6, 2009, 5:40 PM
You want a job? I could use a guy like you. Possitive, upbeat and most importantly INTELIGENT!
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Azeron

Mar 7, 2009, 7:29 AM
Is anything worse than spelling intelligent wrong (in bold type no less). I know it's probably a typo but...
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haley72

Mar 7, 2009, 12:10 PM
lol You're right, that is pretty bad. I forgot to spell check.
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Azeron

Mar 7, 2009, 7:27 AM
Guess what? I AM in the business and I work for the best company and we are not union nor would I want to be. Guess what else? In sales being union or not means nothing. ALL good sales people are people people because they sell themselves not the company they work for. And a good sales person does not care about the hourly wage... That's peanuts. Commissions is another thing however. Cutting commissions punishes success. It also drives your best sales people to the competition. Does AT&T want to be stuck with order takers?

The best sales people take care of their customers and they love what they do and their customers can surely tell. But don't kid yourself they are also in it for the money. No one works for free. The best...
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haley72

Mar 7, 2009, 12:06 PM
I am in the business as a matter of fact. I manage multiple stores for a dealer.

I totally agree with you. The people that sell themselves and get those add a lines and referrals are the ones that make money. Thats what I do and thats what I train my employees to do. However, almost all of the customers that come into my store say that they waited for hours at a core store and when they finally got someone, they treated them like crap. No customer service skills at all. Now, I'm not saying that ALL of their employees are like that but it is a vast majority. It could be one of two thing in my opinion; #1 Att has a horrible training structure and cant teach their employees how to be outstanding sales people. Which I think is very unlikely, ...
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Azeron

Mar 9, 2009, 7:39 AM
Slammer said, "I am not an employee of any carrier nor have I ever been, so I am not qualified to offer an opinion of what fair wages are for the industry. I can only speculate that ATT's must be comparable with other carriers. I do know that commissions are made on sales. So with this said, I would much rather buy from a knowledgable Sales Rep who loves their job than one who is only in it for a bottom line(Savvy buyers can tell the difference). If you truly love your job and perform with that attitude, Possess knowledge and most importantly treat your customers with respect instead of a piece of meat, the money will eventually be automatic with sales. That is how you will make your money!"

So my post title was directed at him and not yo...
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Slammer

Mar 8, 2009, 12:30 PM
Azeron said:
Guess what? I AM in the business and I work for the best company and we are not union nor would I want to be. Guess what else? In sales being union or not means nothing. ALL good sales people are people people because they sell themselves not the company they work for. And a good sales person does not care about the hourly wage... That's peanuts. Commissions is another thing however. Cutting commissions punishes success. It also drives your best sales people to the competition. Does AT&T want to be stuck with order takers?

The best sales people take care of their customers and they love what they do and their customers can surely tell. But don't kid yourself they are also in it for the money.
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Azeron

Mar 9, 2009, 7:17 AM
If you READ my post you will see that I am not in a union nor do I want a union at my company and you hit the nail right on the head. Our compensation is indeed better with no union and at the same time I am not jealous of AT&T. So you cannot understand if I am not pro-Union (which I am not) why I do not join you in your union bashing. Because you need to get a damned life. And if you cannot understand the difference between someone who sells a phone and does just enough to make that one sale and someone who sells a phone and makes that person feel comfortable enough to call him when they are ready to add a line for their kid who is going to college or calls them to make sure their uncle who has never had a cell phone is taken care of th...
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Azeron

Mar 6, 2009, 11:50 PM
All I am right about is the Union won. Stop crying and move on.
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