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Review: Samsung Captivate

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Replying to:  connecting to PC?? by shmedley   Jul 25, 2010, 10:33 AM

Re: connecting to PC??

by shmedley    Jul 30, 2010, 6:12 PM

as an update, i was able to connect the phone to my computer, but only once - every time i've tried since then has been nothing but a problem.

i've uninstalled kies and the drivers multiple times, pulled the battery of the phone, and any other normal troubleshooting option i could think of.

when i connect the phone, sometimes kies will tell me that the phone is connecting, but it never actually connects. other times it tells me that the usb device is not recognized by my computer, and then the other things using usb on my computer crash. i've never had problems with multiple things being plugged in at once, and don't believe its my computer, which runs at 4GB RAM.

anybody have any suggestions? i don't want to return this phone because i love it, but i do need to get more music and videos on to it, and would like it to be easy to do so.

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