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T-Mobile Announces Installment Plan for Devices

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Alltel

Azeron

Feb 2, 2009, 9:43 PM
Alltel would bill those $249.99 Startacs to a customer's account and split it over a 12 month period. It never failed... About six months into the billing, the customer would show up mad as heck wanting to know what this equipment charge for $22.50 is on their bill and cursing about how Alltel is trying to cheat them. One look at that Startac and be like, "Hmmmm...let's take a look at the first bill...Yep! You bill that Startac to your account or did you pay the $263 dollars it cost up front?" Silence... Yeah, get ready for those calls, T-Mo.
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lray801

Feb 3, 2009, 8:18 PM
That's why there's only FOUR payments. One of which is made up front. Less time for the customer to 'forget' they bought whatever they bought.
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