Sprint Trimming Work Force By 8,000
As a subscriber of Sprint...
Good luck to all of you. Thanks for the best service and uncompromised treatment that can be delivered in the wireless industry!
John
BigKippa said:
it's moron's like you that make people wait on hold for a legitimate problem. Everything you just described can be done on on their website!! ESN swaps, plan changes, upgrades, additional lines....all done without having to call customer care, thanks for making us all wait and tying up the lines....moron.
lol at you blamming Sprint's horrible wait times on customers who would rather talk to customer service than go online. Poor Sprint
familyguync07 said:
Sprint is bad!!! Try calling their customer service and the fun begins !! It's called the indian transfer game!! Call for something simple such as a esn change or a feature change and they say I have to transfer you to someone else and then you get transfered only to find out that the next rep is going to do the same thing so after this happens 3-4 more times in the call I get a little upset and complain what they do next is very rude they hang the damn phone up on you !! Sprint = Loss of money !!! Someone will buy up sprint before this is over or it will tank
All due respect, but your post pisses me off!
Since I don't have any other alternative to get a letter out to the Sprint empl...
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familyguync07 said:
Sprint is bad!!! Try calling their customer service and the fun begins !! It's called the indian transfer game!! Call for something simple such as a esn change or a feature change and they say I have to transfer you to someone else and then you get transfered only to find out that the next rep is going to do the same thing so after this happens 3-4 more times in the call I get a little upset and complain what they do next is very rude they hang the damn phone up on you !! Sprint = Loss of money !!! Someone will buy up sprint before this is over or it will tank
As a former Sprint Call Center employee (In Florida, not India), I will confess that most of us were forced to upsell 2 products...
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