Phone Scoop

printed July 6, 2015
See this page online at:

Home  ›  News  ›

Circuit City Gives Up

Article Comments  

Back to message list

Top message:  Good by Tmo Slave   Jan 16, 2009, 12:43 PM

Replying to:  Re: The American way - I want it for nothing, damn the consequences by Tmo Slave   Jan 18, 2009, 2:04 PM

Re: The American way - I want it for nothing, damn the consequences

by Basic3    Jan 19, 2009, 5:35 PM

Being loyal to a store/product solely due to Customer Service is a double edged sword.

In this economy, as others have pointed out; Consumers are of the mindset, "Save,Save,Save" and Retailers as well as governments shout "Spend, Spend,Spend it's good for the economy".

There are people who value superior Customer Service. Heck it's what I do. Every person that buys a cellular product from us gets a phone call from me, thanking them; following up, answering questions that weren't answered in the store, trouble shooting problems and otherwise servicing their needs beyond handing them a phone and a car charger and sending them out into the world.

I would spend 5 bucks more on an oil change and drive an extra 10 miles, if the guy was friendly, honest and did a good job as opposed to the jerk 10 mins from my house that complains about working 10 hours a day and smears oil on my fender.

That's just me. If someone wants to save some money and then stand around in shock and disappointment that the sales person doesnt care that you need help or have questions... so be it.

Look at the big picture and choose for yourself... that's the American way. At least in my opinion.

Report to moderator


No replies to this message

This forum is closed.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.