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Verizon Wireless Dominates Cell Phone Call Quality Rankings

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Lost all respect for JD Power

GeekBro

Sep 8, 2008, 11:56 AM
There are over 300,000,000 people in the United States. You are taking a poll on the US off of only 22,000. They evacuated more people because of Gustav than that. Also you claim that Sprint who no longer owns there towers and is yearly dead last in customer complaints to have the best coverage in the Southwest.

I use to drive a eighteen wheeler truck all over this great country of ours, I can say from experience that AT&T hands down has the best coverage in the US.

How did JD Powers know who had mobile service and who did not. It could be that AT&T and TMobile protect there customers information better than the other companies. Just a little food for thought.
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smd

Sep 8, 2008, 12:35 PM
Actually, I'm sure 22,000 is a large enough sample size. Take a statistics class & then judge a survey, kthx.
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carlsberg

Sep 8, 2008, 12:49 PM
i think you failed your stat class.
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adilus

Sep 8, 2008, 2:39 PM
I think you barely graduated High School and you're only comeback is to insult.
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carlsberg

Sep 8, 2008, 8:04 PM
did you actually calculate the numbers?

by the way, it is your and not you're.

so i wouldn't wanna be talking about how many years of schooling you didn't have.
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AceXMachine

Sep 8, 2008, 9:07 PM
Double negative in your sentence there poncho. I wouldn't be correcting ANYone elses grammar. K? thx
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carlsberg

Sep 8, 2008, 10:26 PM
"anyone elses grammar"?
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BigShowJB

Sep 8, 2008, 5:37 PM
20,000 out of 200 million cell useres is nowhere near large enough of a sample size. a better size would be no less than 200-thousand. 1 in ten thousand is too small. yes it gives an idea of what might be going on, but if you happen to pick 500 people that are REALLY pissed off all at the same carrier. you just blew your entire survey.
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Globhead

Sep 8, 2008, 6:16 PM
http://www.surveysystem.com/sscalc.htm#one »

For a population of 300 million, with a 99% confidence level and an interval of +/- 1, the minimum sample size would be 16,640.

GO FAIL YOURSELF.
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GeekBro

Sep 8, 2008, 7:11 PM
You have to be a Republican to believe that small of a sample size is enough to give a good sample of that the entire US fills about the mobile service providers. Between AT&T and Verizon there are over 140,000,000 mobile customers. So by your same account if you have 10 family members and I ask one of them what type of person you are, that would be a fair assessment. Hope you treat all your family members fairly.
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BigShowJB

Sep 8, 2008, 7:55 PM
1) I take exception to that because I am a Republican and I had the same feeling that we were talking about a leftwing media-type poll here. Its kind of like CNN and PMS-NBC saying that the housing market is in utter failure and is goig to implode and everyone in america is going to end up losing their house because less than 6% of people are actually in forclosure or have been forclosed upon, and less than 10% of homeowners are in danger of being forclosed upon and should have never been given the mortgage in the first place because of some laws passed by a democrat congress and president fifteen years ago passed laws that opened the credit market way beyond what could possibly have been sustained in any realistic way.

2) is more for gl...
(continues)
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thickjake

Sep 9, 2008, 4:45 PM
well said!!
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Globhead

Sep 8, 2008, 9:46 PM
No, you have to be a statistician, or just someone who actually researches things before offering a completely ignorant opinion.

And no, 1 out of a population of 10 people is not enough. The formula says you have to poll all 10 for a population that small.
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GeekBro

Sep 8, 2008, 10:18 PM
So for then people you need to ask 100% of the people. But for a pool of 260,000,000 plus mobile phone owners 0.08% is enough, at least give me 1% to have some type of validity to your poll. Either way I will stay with AT&T because I enjoy being able to switch from BlackBerry to Razr to Tilt. Next in line Sony XPeria X1. GSM/HSDPA has the best phones.
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Globhead

Sep 8, 2008, 11:36 PM
If you want to argue against an established method, good luck. Feel free to write up a paper describing your reasons, and submit it to whatever journal you would like to have laugh at you.
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JunkNugget

Sep 9, 2008, 12:23 PM
I love how libs can take something that has nothing to do with politics and turn it into an attack against Republicans.

I am neither, but I do have one question: Please tell me one thing that Obama has done in his political career that makes him qualified for the presidency. Just one simple thing. Has he written a law? Nope. Has he passed any bills? Nope. What does he stand for? What does his voting record show?

Yeah he gives great speeches, but so did Hitler.
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Slammer

Sep 8, 2008, 12:37 PM
There is always a question on how polls are conducted and your argument has some merit. But you can't hand 300,000,000 people phones. It has to be done on a smaller scale and then then the percentage will be factored in as a representation of the majority. The test was conducted on Dropped calls and clarity. Not coverage.
Also, Sprint may not own some of their towers, but they lease them. This is not unusual. Most companies are going that route. It frees the carrier from dollars expended in maintaining costly repairs to the towers.
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carlsberg

Sep 8, 2008, 12:52 PM
yes, you can't hand 300,000,000 people phones but there is a difference between urban and rural areas. also, 200,000 out of 300,000,000 is too small of a percentage to be even considered as anything valid.

also, we all know verizon share towers with alltel.
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Slammer

Sep 8, 2008, 1:15 PM
That's exactly my point and argument to Geekpro. Who's chosen? who's not? That's one of the big reasons why the electoral college is always questioned in election votes. So how do you conduct a fair poll? While it admittedly seems stupid and unfair, in most cases it does equate.
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GeekBro

Sep 8, 2008, 1:27 PM
Slammer this is very unusual. Wireless companies sign contracts to share towers with other wireless companies. Companies like Verizon and AT&T would love to put towers where ever they like, but tower placement has alot of red tape, FCC and Enviromentalist are the 2 biggest reason why wireless companies share towers. Yes Sprint has a lease, but there were alot of home owners that had mortages that started low, and we know what happened to them. Good look Sprint customers a few years from now.
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Slammer

Sep 8, 2008, 1:46 PM
You have a valid point but the truth is that Verizon as an example has paid millions of dollars a year to Alltel to share their towers. What is not seen is that alltel may lease a tower from TowerCo for their own network and pass some of the cost to Verizon to allow them to roam. Now I'm saying all the towers are leased. but more and more carriers are looking into that. Also I just posted a blog on coverage maps. Check it out.
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PoisonEye

Sep 8, 2008, 2:02 PM
Yes, I'm sure Sprint has an ARM on their towers (ARM = Adjustable Rate Mortgage) 😳
It's typically a LEASE and it's a fixed rate over a very long (typically 99 year) term. Sprint has the option to terminate should they not need the tower. Thing is, Sprint gets $$$ up front, and this company buying the towers gets to charge Sprint, Verizon, ATT and whoever else is on the tower a monthly fee. It's a way to get cash at the expense of lowering long term income. So if were comparing it to consumer financing, it's more like a fixed rate collateral loan. It's a financial move and nothing more.
I'm so sick of people getting on Sprint for that move when we're talking maybe 5% of their towers. When you see a tower with 5 antenna arrays on it, wh...
(continues)
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Slammer

Sep 8, 2008, 2:15 PM
are CDMA. The world is going to sacrifice the best technology in order to get unlocked phones? I am curious though how Verizon will fair once they switch to GSM?
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miacol

Sep 8, 2008, 3:06 PM
Good question, with Vodafone pounding on them to move, you are right?

I wonder what kind of service they will have...
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crackberry

Sep 8, 2008, 9:19 PM
BETWEEN GSM AND LTE...
Slammer said:
are CDMA. The world is going to sacrifice the best technology in order to get unlocked phones? I am curious though how Verizon will fair once they switch to GSM?

they aren't switching to GSM... will you people learn the difference in technology please..............................

https://www.phonescoop.com/glossary/term.php?gid=3 »

GSM

Global System for Mobile Communication.

GSM is the dominant 2G digital mobile phone standard for most of the world. It determines the way in which mobile phones communicate with the land-based network of towers.

GSM is one of two major mobile phone technologies in the U.S. The other is CDMA. Cingular and T-Mobile use GSM. Spri...
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Slammer

Sep 8, 2008, 9:36 PM
I totally understand what the difference is between GSM and CDMA and know they are not compatible. but the truth is Verizon is going to slowly change to GSM. This is almost as official as it gets

http://tech.blorge.com/Structure:%20/2007/12/01/veri ... »
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crackberry

Sep 9, 2008, 10:23 AM
Slammer said:
I totally understand what the difference is between GSM and CDMA and know they are not compatible. but the truth is Verizon is going to slowly change to GSM. This is almost as official as it gets

http://tech.blorge.com/Structure:%20/2007/12/01/veri ... »
that article is incorrect in that lte and gsm are not the same thing. lte is and upgrade path from gsm but they are not the same technology.

here it is from phonescoop...
https://www.phonescoop.com/news/item.php?n=2555 »

so again, even though gsm networks upgrade to lte, they are not the same thing...
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New_2_T-Mobile

Sep 8, 2008, 12:55 PM
GeekBro said:


I use to drive a eighteen wheeler truck all over this great country of ours, I can say from experience that AT&T hands down has the best coverage in the US.

.


🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 so you discredit JD but now you're the expert! Get a clue!!!!!!! thanks for the laugh
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GeekBro

Sep 8, 2008, 1:21 PM
At no point did I say I was an expert. Experience and Expert are 2 different words, just because they share Exper, they have totally different defintions. I have more than a clue, get a dictionary.
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New_2_T-Mobile

Sep 8, 2008, 2:22 PM
The statement is still ridiculous maybe all those diesel fumes got to you 🤣 10-4 good buddy
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willv

Sep 8, 2008, 1:03 PM
att def doesnt have the best coverage, verizon does, everyone knows that. however the poll was on call clarity and dropped calls. vzw wins hands down. tmobile has the worst coverage. everyone knows that. how long ago did you have verizon? att used to be better about 5 years ago, since they switched to gsm they havent been even close to vzw. i guess jd is wrong when they say toyota makes a better car then ford. lol
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Slammer

Sep 8, 2008, 1:29 PM
While this test was not done on coverage, I have to give everyone a tip:
First: Since most carriers offer plans where you don't pay for roaming, coverage is enhanced quite well between carriers.
Second: Check out the prepaid maps coverage areas and you will see the carriers true spectrum of their own towers.
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michael_herc

Sep 8, 2008, 1:31 PM
I totally agree. Everywhere I have ever been, AT&T has been hands down the worst network. I used to have Verizon, and I NEVER ONCE dropped a call. With AT&T I get dropped calls, distorted calls, and everything you can imagine that could be wrong with a carrier. And I do believe it's because AT&T is GSM and Verizon is CDMA. CDMA dominates in rural areas where GSM only works when you're RIGHT NEXT to a tower. If it wasn't for the iPhone, I would have never switched from Verizon and I will eventually switch my entire family to them because they are with AT&T now and hate it.
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GeekBro

Sep 8, 2008, 1:45 PM
The iPhone has one of the smallest radio transmitters on the market, This is documented, so once again how do go on to judge the quality of service off of the phone you choose. Choose a phone for function not for looks.
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New_2_T-Mobile

Sep 8, 2008, 2:23 PM
🙄
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willv

Sep 8, 2008, 4:03 PM
but wait its a high end phone so shouldnt it be amazing? manufactures only phone on high end phones right? thats the only phone the dang manufature (apple) sells!

keep diggin deeper
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michael_herc

Sep 8, 2008, 6:58 PM
Like I said, this isn't just happening to me. It's with my whole family. They hate AT&T because their coverage is so sub-par. Once you venture away from the towers, you start to drop calls and get distorted calls. Not so with Verizon. It's their superior CDMA technology that makes it able to handle voice calls even in low signal areas. I used to be able to make a call on Verizon with 0-1 bars and still sound like I'm on a landline phone. With AT&T, if you have 0-1 bars, the call won't even go out!! With 2-3 bars you get distorted calls and it will more than likely drop. You really have to have 4-5 bars with AT&T to make a good call.
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GeekBro

Sep 8, 2008, 7:19 PM
If CDMA is so great why is it only generally supported in the US. Why is Verizon switching to GSM. Why is Japan the most technological country in the world not using CDMA, but the same 3G technology as AT&T. HSDPA is the 3g network that Japan is running and they are at 10mb for there data transfer. AT&T will be at 10mb in less than 2 years even before AT&T switches to LTE. Right now AT&T has the fastest real time data transfer rates. Forget what EDV0 claims, they never achieve those speeds, and that is because of its technology.
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michael_herc

Sep 8, 2008, 8:44 PM
The reason that CDMA is not as prevalent in the world is mainly because Europe chose to go with GSM. And because of that, other carriers followed suit because they wanted a network that would be easy to roam on. However, it doesn't take away from the fact that in the United States, CDMA is the dominant technology. GSM is just not deployed right. Here in America, we all don't live in cities. About half of us do. So, this is where CDMA comes in. In does AMAZINGLY well in rural and suburban areas where they would only have to put up one tower to a GSM companies 3+ to cover the same area and get the same results.

As for Japan, they never were GSM. They were only WCDMA/HSDPA. That's a different technology from what I'm talking about. I'm talk...
(continues)
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GeekBro

Sep 8, 2008, 10:31 PM
Korea and Japan are WCDMA not CDMA. AT&T 3G network is WCDMA, so that means that AT&T has moved to the latest technology. Look at how less than 2 years AT&T has placed 3G in more than 60% of there network. 2010 AT&T will release the 1st LTE phone in the US. Ma Bell is back and is taking no prisoners.
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miacol

Sep 8, 2008, 2:05 PM
Now for me, I have had both at the sametime and had to abandon Verizon because I kept getting drop calls and no service in areas where I travel. Between NYC and North Carolina and Florida.

Now that's not too say Verizon is the worst, but my experience has been that it's not functional for me.
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willv

Sep 8, 2008, 4:02 PM
how long ago was this?
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sunshinegirl

Sep 10, 2008, 9:32 AM
🤣 Funny, because I drove to Florida from Pennsylvania and did NOT drop one call.
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GeekBro

Sep 8, 2008, 1:35 PM
When it comes to car quality, that is a different bottle of worms. If this test is on Sound Clarity, than this poll is completey bogus. Sound Clarity of a network is 90% dependant on the phone being used. 95% of the entry level phones sound like garbage. So how are you going to blame a wireless provider for the phone you choose.
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New_2_T-Mobile

Sep 8, 2008, 2:24 PM
GeekBro said:
95% of the entry level phones sound like garbage. So how are you going to blame a wireless provider for the phone you choose.


wow do you say anything else beside made up facts lol 🙄
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GeekBro

Sep 8, 2008, 3:34 PM
You probably have an entry level phone. Mobile phone manufactures only make the entry level phones at a providers request. If you ever pay attention to a phone a manufacture pushes, it is never the entry level phone. Entry level phones are made of the cheapest components on the planet to keep cost down. The real mobile phones, Nokia N96, Motorola Z9, etc have been researched for a while before they are built and released.
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rynels

Sep 8, 2008, 3:52 PM
That's because most people want high-end phones for the features they hold.
The entry-level phones are aimed at baby boomers and people getting their first phones.
I sell a lot of "entry level" phones and most do pretty well (although the Samsung u340 is rubbish).
I don't think the argument that only the really expensive, feature-laden phones are worth it is valid at all.
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GeekBro

Sep 8, 2008, 7:25 PM
Nokia and Motorola are the only manufacters that make a decent entry level phone on a regular basis. Samsung and LG is hit or miss on a entry level phone, and never buy anything entry level from Sony, (TV, phone, laptop, etc). Sony makes garbage for entry level, you have to spend money to get a good Sony experience.
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rynels

Sep 8, 2008, 7:32 PM
The LG entry-level phones I've seen have been great. Currently they have the 5400 replacing the 5300. The 3200 and 3450 were great as well.
I had a pretty decent Samsung (my parents still have it, the A630 I believe) and the A870 was great for me when I used it.

I haven't ever used/sold Sony before but haven't been impressed from what I've seen.
The Audiovox/UT Starrcom phones have been pretty terrible as well.
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sunshinegirl

Sep 10, 2008, 9:34 AM
Agreed. I don't ever get a 5400 or 3450 returned.
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willv

Sep 8, 2008, 4:01 PM
funny how neither of those phones are on vzw.

tell ya what, here is an example
lg vx3450 has great sound and build quality, and no camera.
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willv

Sep 8, 2008, 4:08 PM
DUDE read the news brief again....

IT SAYS
"J.D. Power and Associates announced the results of its latest study concerning quality of cell phone calls"

cell phone calls, part of that is sound quality

im startin to loose respect for geekbro
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BigShowJB

Sep 8, 2008, 5:51 PM
just remember 95% of all facts are 75% madeup and the other 34% are unverifiable
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GeekBro

Sep 8, 2008, 7:29 PM
When it comes to mobile phones this has been verified by the satisfaction level some one reports. Check out the reviews here on Phonescoop, the majority of entry level phones have a lower rating the majority of higher end phones. That is why all mobile providers have a good, better, and best category.
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Globhead

Sep 8, 2008, 6:18 PM
"I use to drive a eighteen wheeler
truck all over this great country of ours"

That gives you experience with highway coverage. Unless you also drove your 18 wheels up and down every block of every city, you aren't all that special.
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GeekBro

Sep 8, 2008, 7:35 PM
Trucks drive more than just Interstate, with fuel averaging over $4.50 a gallon at 7 miles to a gallon, you take the shortest route possible, that is not always Interstate. Rural Mississippi, Alabama, Louisiana, Missouri and Kansas I never had a problem. The lower the population in the West coast, the lower the signal, but I can't stand California any way, I will be glad when Arizona becomes water front property. California can become an island like they believe they are and float away.
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VZWKYO

Sep 9, 2008, 11:36 AM
Considering that people surveyed were all picked at random and all in equal number per available carriers in each state, this is a quite decent result. Before you start yapping at me that I am Verizon fanboy just because of my name I will let you know that I am a customer on 3 different networks(AT&T, Verizon, started T-Mob last week).
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Windsponge

Sep 9, 2008, 1:17 PM
I have both my dropped calls and calls I cant make are verizon.My ATT is the best.So believe what you want I know from owing both. Will soon change all line to Att.
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mifrancis

Sep 9, 2008, 7:20 PM
I have always found it very interesting (and good) how some people are so passionate about their cell phone providers. I was with Verizon for many years and am now with AT&T. I have been in areas where Verizon has had better coverage and others where AT&T was better. Both companies worked in my home and office. They are both good and bad. What I think it comes down to is what phones they have to offer (and it seems that they are getting closer and closer in offering the same phones), do they cripple the phones in some way (this is what made me leave Verizon but I believe they are doing less of that now - but maybe not), and customer support (price is not longer an issue - they are about the same). If you like the company you are with -...
(continues)
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Scotty_bing

Sep 13, 2008, 3:17 PM
Well said. Well put. Kia... Yikes! 😳
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