Review: Nokia 7705 Twist
The Verizon UI is really showing its age and Verizon are in a philosophical hole over it right now. They introduced it to have a consistent UI across their devices, make customer care easier and enable customers to upgrade without having to fear too much, but they didn't keep the innovation going. It's clear ol'Red (the UI) is in the hands of "Subject Matter Experts" now who only have the power to make sure each handset vendor matches the spec when instead, those SME's should spend all their time innovating the UI and driving it to new heights. Of course, that's difficult. Also, the dirty secret is that it is exactly what a handset maker doesn't want - a moving target. What's not to like about a solid spec? Who cares if the UI is weak and worn? So, Verizon are in a chasm of despair and the result is experiments by Nokia like the Habitat theme. It's no surprise it didn't work out that great, Nokia had to develop two UI's! Two UI's = half as good.
Verizon needs to decide what they want to do. Take Ol'Red out behind the trash bins to put him out of his misery and let handset makers innovate their own UI's, or call in the User Experience consultants and revamp him into something fit for 2010. Good luck Verizon!
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