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Losses Mounting, Sprint Weighs Options

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Replying to:  Attention. by sprintreptx2008   May 13, 2008, 6:48 PM

Re: Attention.

by lanmansa    May 14, 2008, 2:06 PM

Agreeing with sprintreptx2008, all wireless providers have their pros and cons. From what I have seen, each wireless provider will have different coverage in different parts of the country and every company may fit people's needs differently (thats a given). Living in the midwest in Wisconsin, I have used Verizon, At&t, Sprint, and US Cellular. Regional carriers having very good coverage and excellent customer service since they have a much smaller customer base. For me, Verizon just didn't work well in this area, it may work well in other areas for different people though. Verizon drops calls constantly, even just driving down a highway with good signal. At&t works well IF you have a very high signal. I currently have Sprint now and never drop calls, always have great call clarity, and luckily I've only had to contact customer service one time, they were crap.

I love my plan with Sprint, the data is only 15 bucks a month for unlimited, and that even includes picture messaging. Unlimited texting for 4 lines at 20 dollars a month total is just wonderful, I know a few other companies have started the unlimited family texting plan as well; at the time this was a huge deciding factor for me in choosing a company, since between all 4 lines on the account, we send ~10,000 messages a month.

I've used sprint on the west coast as well and they don't have the greatest coverage out there. So like I said previously, it all depends on the region, and where the coverage is best for each customer. In the mid west, all of my friends, co-workers, and family have Sprint, so calling M2M doesn't use any minutes.

If sprint wants to turn their company around nationally, they need to 1. expand their markets and add more coverage in spotty areas, 2. greatly enhance customer service, 3. they need to market their services towards what customers are really looking for, and 4. they need better devices (Instinct will probably help them out).

P.S. Sprint needs to come up with a better plan for nextel, not everyone wants PTT, its a great service for construction and public safety. Nextel is just making the company bleed even more.

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