Losses Mounting, Sprint Weighs Options
What is going ?
I know it has been bad but DANG!!!!! what is really good? so what does this mean for a guy like me who has been with sprint since 2000
what's gonna happened to me? i gonna have to go to a new company or what ? any body shed ant light on this ?
what's gonna happened to me? i gonna have to go to a new company or what ? any body shed ant light on this ?
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nothing you don't have to do anything, if the service is working well for you..then enjoy it and stay.
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It means that you'll probably start enjoying better customer service once someone takes over Sprint, because the customer service can't get any worse than it is right now at Sprint. This is coming from a fellow Sprint customer. I just hope they don't take away my simply everything plan away from me...I love this plan!
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I Hear that man, i pretty much have has the same old plan for years ...I Have Fear of Sim Card (LOL) i just don't want to go through anything to where my plan , price ,& employee discount is effected, i have been comfy for a while.
But on the flip side i too know about Really Bad C/S..Heck i returned an IPHONE for Bad C/S
buy you're right no where to go now but up!
But on the flip side i too know about Really Bad C/S..Heck i returned an IPHONE for Bad C/S
buy you're right no where to go now but up!
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damonwest78 said:
I Hear that man, i pretty much have has the same old plan for years ...I Have Fear of Sim Card (LOL) i just don't want to go through anything to where my plan , price ,& employee discount is effected, i have been comfy for a while.
But on the flip side i too know about Really Bad C/S..Heck i returned an IPHONE for Bad C/S
buy you're right no where to go now but up!
The lack of a SIM card is what will cause me never to go back to a CDMA carrier. I like the freedom of having the phone numbers on the card, just swap the card into a different phone, and the phone number and phone book follow you. It's as simple as changing a CD in a discman.
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Yeah you may like the freedom of YOU switching the Sim phone to phone and having your contacts... but if someone were to steal your phone then you are SOL because they can't stop anyone from using the phone... all they have to do is take your Sim out and put theirs in and BAM!!... someone has them a new phone at no cost to them!!
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Honestly being a csr has made me realize the lack of education in the U.S. People don't know how to read. They can't read or communicate. Even if you tell a customer how to check there minutes they don't. They don't read their bills. Yes there are stupid reps. Honestly I know this so all the blame is not on the customer. But read your bill. Do you really think a plan called the local 500 has long distance of course not. Yes i've gotten those calls, as well as the international rate for New Mexico, Alaska, and Hawaii. I can't expect a customer who doesn't even know all 50 states to be possibly able to read their bills. So of course they leave. Many of them end up coming back or just stuck in a contract with another company with the sam...
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