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Losses Mounting, Sprint Weighs Options

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Sprint, Verizon and all of them

Dan4135

May 13, 2008, 8:29 PM
Some people really get emotional about all this.

Look, I've had all the carriers and for the last several years I've had Sprint, specifically a Blackberry and Sprints data card.

I'd be the first to say the reps in the local store are not the most well trained. I have found a couple that I try to deal with that are pretty sharp but let's be honest...most of them would rather be doing their nails or shopping at the gap. NO that's not a sexist comment.

Sprints customer service is NOT good on the phone. However...I am picky on my service and I have had better luck with Sprint vs. AT&T/Cingular or T-mobile. And now, for $99 getting unlimited everything including Blackberry....come on, that's a great deal. Yes I know there will be someone...
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FolkHero

May 14, 2008, 9:30 AM
Dan,

I feel the same way. I have the Unlimited plan and the blackberry 8830. I have considered Verizon but balked at the higher price for less minutes.

I'm with you, as long as the Simply Everything plan is around I'm staying with Sprint. I just pray I don't have a billing error have to call customer service again. (Kneeling and genuflecting the sign of the cross)
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Dan4135

May 14, 2008, 9:38 AM
I know what you mean. When calling customer service, you have to be very specific on what the issue is...and hopefully it's a simple one.

I have only had to call a few times and when I have explained the issue, they have fixed it. The nice thing I guess is that any credits have shown up immediately. With other companies they tell you to "wait until your next bill cycle to see the credit".

As long as I have good wirless service, competitive pricing and roaming onto VZW anyway...I'm staying.

The Simply Everything plan kept me around....plus the service itself is good.
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