T-Mobile Finalizes SunCom Buy

T-Mobile is nothing like Suncom and is a far better company. None of Suncom's employees are being laid off in this process, at least that I know of, and they're going to be quickly switched over to T-Mobile's excellent benefits packages. I've heard of many people in NC who are just itching to activate service with them.

dropped calls: I've never had 1 with sprint for years. Doesn't make them the best carrier. Actually, it barely has anything to do with the carrier. It's all about where you are, your phone, and the towers around you.

chainmail311 said:
dropped calls: I've never had 1 with sprint for years. Doesn't make them the best carrier. Actually, it barely has anything to do with the carrier. It's all about where you are, your phone, and the towers around you.

Actually it has everything to do with the carrier. "where you are" - The carrier isn't doing a very good job of providing service in your area. "your phone" - Your carrier provides your phone, for the most part. "and the towers around you" - It's the carrier who provides the towers.

It's YOUR job to find out the best carrier in YOUR area.

If you walk into any carrier's store, and say, "Are you the best in my area?" Of course they're gonna say, "We are!"

Carriers put little time into what phone has the best service. They deal more of "is this phone gonna pass the standard minimum?" It's up to you to find out what phone is the best on the carrier.

If you do a little research before buying, it'll make for less hassle. That's what I'm talking about.

chainmail311 said:
It's YOUR job to find out the best carrier in YOUR area.

If you walk into any carrier's store, and say, "Are you the best in my area?" Of course they're gonna say, "We are!"

Carriers put little time into what phone has the best service. They deal more of "is this phone gonna pass the standard minimum?" It's up to you to find out what phone is the best on the carrier.

If you do a little research before buying, it'll make for less hassle. That's what I'm talking about.

I know it's your job to find out which carrier best suits your needs. Who said otherwise? No one is arguing over who is the best carrier or claims to be, but what it is that makes them a good carrier.

the previous post said it's the carrier's fault for dropped calls.

I don't agree too much. If you get AT&T and your area has poor coverage, don't blame the carrier. They don't seem to drop calls with full bars now, do they?

im gonna jump in here even if noone ask me and yes they do drop calls when you have full signal i had at&t and at&t has excellent service in my area and it dropped my calls so where are you going with this?

Basicly what he is saying is that if a consumer gets service with a company that has poor coverage in their area, the consumer has little room to complain when they couldve easily avoided the situation by doing a small amount of research.

I dont 100% agree with that assessment, but it certainly holds some merit. However with information as readily availible with the advent of the internet, people really should research products before they purchase.

thanks. that's basically it. i've never had a dropped call with full bars, unless my friend didn't have full coverage.

V-Town said:
Basicly what he is saying is that if a consumer gets service with a company that has poor coverage in their area, the consumer has little room to complain when they couldve easily avoided the situation by doing a small amount of research.

I dont 100% agree with that assessment, but it certainly holds some merit. However with information as readily availible with the advent of the internet, people really should research products before they purchase.

The customer could always go with a wireline and a pager, then he wouldn't have dropped calls due to signal (although he might have gaps in pager coverage).

😳
no matter who you are with phones are wireless
they all drop calls..everybody acts like they don't know this

🙂
most carriers work off each others towers you soon forget?

txguy07 said:
Actually it has everything to do with the carrier. "where you are" - The carrier isn't doing a very good job of providing service in your area. "your phone" - Your carrier provides your phone, for the most part. "and the towers around you" - It's the carrier who provides the towers.

Actually, it has just as much to do with where you live. Imagine Verizon wanting to put up 5 new towers in a town, and residents are in an uproar over the "hideous monstrocities" that will carry the antennae. Then, after successfully blocking the construction of the new towers, residents of the town plan to sue Verizon for providing poor service.

In this scenario, Verizon was trying to do something to impro...
(continues)

T-Mobile has won many awards for their customer service and has recently been listed in the top 25 companies in the world (for Customer Service) by a major magazine. As far as the service footprint, all of SunCom's towers will remain, but T-Mobile is expanding coverage and deepening coverage in established markets. They launched an unprecedented amount of towers last year and I think it should be safe to look at their track record and say that they'll continue the trend.