So far the Pre seems pretty awesome! I have had one problem though. After the phone was charging for a few hours, I noticed that I hadn't been receiving any calls, so I checked the phone and all the display said was Palm -Please Do Not Remove Battery-! All my calls were going to voice mail. My phone stayed like this for about 30 min. I could not push anything on the phone. It was frozen on the palm screen. I know it was some sort of update, but I wonder if this will happen anytime you charge the phone? Has this happened to anyone else?