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Sprint Slashes Jobs As Part of Cost-Cutting Actions

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stupid move

eljeffe666

Jan 18, 2008, 10:45 AM
u would think the company would work on measures to improve sprint to get more customers more towers, different planes, and so on


but instead they keep the same crappy service and just fire a ton of ppl
they are still gonna lose money


wtf are these ppl thinking
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BigShowJB

Jan 18, 2008, 11:19 AM
not really... the 4000 3rd party retail points are almost certainly all in corporate markets that take some business from their corporate locations. So instead of paying a dealer $200 per act. or what ever it is, they keep that money and their corp stores get more acts.


Hopefully one other move they make is to shut down the overseas call centers and bring that work back to the US and get some people that can speak english in there
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eljeffe666

Jan 18, 2008, 11:23 AM
i really doesn't matter how many new acts they are redirecting to the corp offices they are still going to lose ppl they already have one of the reasons y is the outsourced call centers

they need to work on improving the actual service as well as what they already have done otherwise they are gonna be in the same boat with less ppl
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BigShowJB

Jan 18, 2008, 12:14 PM
the biggest reason Sprint doesn't cover all the areas they should (coverage) is they don't use the 800mhz band as a home coverage band. Sure, the phones all have 800MHz capability, but only as a roaming option. If Sprint would not have abandoned that range, then they would own the wireless world as afar as the US is concerned.
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WhoDey

Jan 18, 2008, 1:01 PM
They never "abandoned" that freq.
Sprint PCS was set up on a PCS network from the beginning.. meaning 1900 MhZ.
Im sure they own a large amount of 800 mhz now, what with purchasing smaller companies and what not, but sprint ALWAYS had the 1900 mhz as the backbone of the network.
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BigShowJB

Jan 18, 2008, 1:32 PM
well whereever they have 800 bandwidth, it's not enough!
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I AM GOD

Jan 18, 2008, 3:02 PM
the 850 bandwidth was already auctioned off by the time Sprint started offering wireless service.
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phonerep01

Jan 18, 2008, 3:08 PM
I AM GOD said:
the 850 bandwidth was already auctioned off by the time Sprint started offering wireless service.


He's right. Sprint doesn't own ANY 850. The iDEN frequency is a different frequency known as SMR which they are having issues with the federal government for frequency interference.
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BigShowJB

Jan 18, 2008, 4:09 PM
something doesn't add up there...sprint's been offering wireless since 93. and I was selling Sprint in 96-99 on those early TDMA and cellular wireless networks and i don't think 1900 was even around then...
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WhoDey

Jan 18, 2008, 5:09 PM
Youre remembering wrong then

Remember.. "Sprint has built the only all digital, all PCS wireless network for crystal clear calls.. so clear you can hear a pin drop"

remember??
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phonerep01

Jan 18, 2008, 5:10 PM
To my knowledge, Sprint never used TDMA. It used CDMAone in the 90s and upgraded to CDMA1xRTT around 2k. Sprint invested big in the PCS band in the 90s which is why they now have more PCS assets than any carrier in the US. I'm pretty sure about this.
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jrfdsf

Jan 18, 2008, 11:21 AM
eljeffe666 said:
u would think the company would work on measures to improve sprint to get more customers more towers, different planes, and so on


but instead they keep the same crappy service and just fire a ton of ppl
they are still gonna lose money


wtf are these ppl thinking


Sprint IS putting up new towers all the time everywhere. Last year, they added hundreds of them nationwide.

As far as their plans go, what other nationwide wireless company has unlimited texting for $10 a month? Who else has free incoming plans and 7:00 pm nights at no extra charge? Who else has $60 family plans with all those things available? Certainly NOT Verizon and their big "free mobile to mobile" plans that a...
(continues)
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coziamnumber1

Jan 18, 2008, 11:46 AM
I have to say I am glad I got out when I did, And even happier that I have not looked back.
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sonstar

Jan 18, 2008, 1:15 PM
While Sprint may offer all those great things that does differiate them from the rest. If I remember it has been since the merger with Nextel that they began to offer these incentives to bring sales up after a dramatic loss from the merger.

While I will agree that Sprint does have many more MVNO's than that of any other Carrier. I feel that there are not any threads due to the fact that not alot of people that are out there not in the biz know that Virgin Mobile or Helio operate on Sprint's network.

Also, I have never seen a Helio or Virgin Mobile specific thread.

Sonstar
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jrfdsf

Jan 18, 2008, 2:41 PM
sonstar said:
While Sprint may offer all those great things that does differiate them from the rest. If I remember it has been since the merger with Nextel that they began to offer these incentives to bring sales up after a dramatic loss from the merger.

While I will agree that Sprint does have many more MVNO's than that of any other Carrier. I feel that there are not any threads due to the fact that not alot of people that are out there not in the biz know that Virgin Mobile or Helio operate on Sprint's network.

Also, I have never seen a Helio or Virgin Mobile specific thread.

Sonstar


That is exactly my point. People don't know what network Helio or Virgin mobile use, and they say good things...
(continues)
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phonerep01

Jan 18, 2008, 7:46 PM
Correction: spirnts old billing system is p2k. Premier is an access system of it. Retail uses RMS (for both p2k and ensemble). Nextel was known for being stingy with corporate spending. It became common knowledge within the company that Ensemble was cheaper to use than p2k which is why they went with it. Ditto peoplesoft for HR. Its likely not as bad as it seems but Sprint blew it on integrating ensemble into the existing access systems (RMS) which is why so many people hate it. Bad customer support systems equals bad customer service.
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jrfdsf

Jan 18, 2008, 7:52 PM
phonerep01 said:
Correction: spirnts old billing system is p2k. Premier is an access system of it. Retail uses RMS (for both p2k and ensemble). Nextel was known for being stingy with corporate spending. It became common knowledge within the company that Ensemble was cheaper to use than p2k which is why they went with it. Ditto peoplesoft for HR. Its likely not as bad as it seems but Sprint blew it on integrating ensemble into the existing access systems (RMS) which is why so many people hate it. Bad customer support systems equals bad customer service.


It doesn't surprise me if Sprint is failing to transition PCS accounts over to ENSEMBLE properly. Nextel, pre-merger, had the fewest complaints with the FCC...
(continues)
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phonerep01

Jan 18, 2008, 7:58 PM
I don't disagree. Nextel ran a good tight ship. I think the transition of billing systems was blown big time by Sprint.
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jrfdsf

Jan 18, 2008, 8:04 PM
phonerep01 said:
I don't disagree. Nextel ran a good tight ship. I think the transition of billing systems was blown big time by Sprint.


As is everything else.

Something's gotta work sometime! Rolling Eyes
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bonecrusher

Jan 18, 2008, 1:41 PM
tmobile has unlimited txt and mms for $10 for a whole family account
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BigShowJB

Jan 18, 2008, 2:14 PM
and an even smaller home coverage area than Sprint! and that's not good!!!
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bonecrusher

Jan 18, 2008, 2:26 PM
it covers everywhere I go so who cares.
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wilocrek

Jan 18, 2008, 5:14 PM
Yeah...touting T-mobiles data plans at any price is like touting Cricket's unlimited calling plans...who cares what it costs when it doesn't work worth a damn. Bonecrusher...are you a T-mobile user? If you are...Wow...what a sellout...hey are you part of Charles Barkley's fave five?.....huh...is that why you have t-mobile...thought you could get on Barkley's fave? Or was it all the other celebrities like Paris Hilton that have T-mobile that drew you to the company...cuz it sure as hell wasn't for their network!
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bonecrusher

Jan 18, 2008, 6:01 PM
boy are you misinformed, my data plan works fine, I can get on any site I want for $5.99 except streaming video sites...youtube and what not. Their network works great and I travel all over. I have a Nokia N73. What kind of phone you got? exactly.
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wilocrek

Jan 18, 2008, 6:10 PM
You must travel to and from all their hotspots...good for you...bad for those t-mobile users who don't. I have seen t-mobile's data in action at its fastest and it is painfully slow as compared to Verizon and Sprints data speeds. This is not a jab at t-mobile..they are an excellent company..its the truth. But if the price is right and works for you, as you said "who cares". Perhaps you should post more in the t-mobile forum instead of posting the crap that you do in Sprint related forums.
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bonecrusher

Jan 18, 2008, 6:18 PM
my phone is better than your phone. Wink
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phonerep01

Jan 18, 2008, 7:50 PM
Pfft. That was an intelligent counter argument.
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bonecrusher

Jan 18, 2008, 8:23 PM
it goes to show that you can get a better phone on tmob than you can on sprintel. and myfaves and award winning customer service and cheaper plans and better coverage and...I am tired of typing.
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knx2

Jan 19, 2008, 3:24 PM
You get what you pay for. Cheap service that works in your area. If it works for you great you are in the small number of customers that don't mind waiting for pix to send and pages to load and ring tones to download.
The old gsm network is cheap and therefor can offer you cheap service.
If you like that keep it to yourself and don't bash every company for having a more advanced, more expensive to run network.
Supply and demand. People want clear calls and ringtones in an instant will switch to Sprint.
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bonecrusher

Jan 19, 2008, 4:48 PM
you people are so misguided its sad. I upload 3 megapixel quality pics to my flickr account in less than a minute. All my ringtone downloads are free and its any song I want from any section of the song I want. I had sprint for 2 years and it was dreadful and I would rather have no cell phone at all than go back. Send me a ticket to fantasy land.
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WM6user

Jan 18, 2008, 12:18 PM
That's why I went back to at&t.
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