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Senators Propose Wireless Consumer Protection Bill

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This is the providers fault

cellguy23

Sep 8, 2007, 1:33 AM
Let's all face it, the wireless providers have got to greedy over the past few years. Initially contracts were used to justify lower initial handset cost for the consumer, which was fine. However now they extend contracts for any reason which is not justifiable in my book. Why should anyone sign a new contract for switching their plan it makes no logical sense.

All providers have activation and upgrade fees for contract customers, however the same providers either don't charge activation fees for pre-paid customer or the activation fee is half the amount.
GSM carriers especially have no reason to charge upgrade fees all they have to do is switch the ****ing Sim card and if you order the phone on line you have to switch the card yourself...
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T-Zag

Sep 8, 2007, 11:38 AM
Becuase you signed a contracted for two years at the price of the plan you choose at the time of activation. if you want to change the terns of the agreement a new contract must be signed.
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Versed

Sep 8, 2007, 1:37 PM
T-Zag said:
Becuase you signed a contracted for two years at the price of the plan you choose at the time of activation. if you want to change the terns of the agreement a new contract must be signed.


Why, I'm not gaining anything? No other industry does this..
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jskrenes

Sep 8, 2007, 2:55 PM
Versed said:
T-Zag said:
Becuase you signed a contracted for two years at the price of the plan you choose at the time of activation. if you want to change the terns of the agreement a new contract must be signed.


Why, I'm not gaining anything? No other industry does this..


You're gaining a new price plan and saving potentially hundreds of dollars in overages each month. Besides, just because no other industry does this (or other companies do or don't) doesn't mean that the practice is illegal or needs government investigation.
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Versed

Sep 8, 2007, 3:51 PM
How so, I'm not talking about bitching about term fee's when you buy a $400 phone for $169, but at some arbitrary extension of my plan because I want to give my kids unlimited texts or something along those lines.
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arsimckhoi

Sep 8, 2007, 3:54 PM
if your service gets put under Service Agreement for text messaging you're getting screwed.... those are additional features you have to pay for but you should not be locked in unless it's part of a plan package you wanted as well
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Versed

Sep 8, 2007, 7:13 PM
I agree but tell it to some carriers.
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jskrenes

Sep 9, 2007, 12:32 AM
So we're talking about Verizon of course. And their completely unlimited text plan is a price plan not a feature, so it does extend your contract.

I suppose in full disclosure, I sell VZW. I don't quite jive with their policy of extending contracts with price plan changes. Most of my customers don't really care; they have no intention of leaving Verizon so are cool as soon as I tell them their upgrade dates don't change. But it is a pain for the occasional business that needs more minutes but is planning on dropping a line in the next few months. So if I could change one thing about Verizon, it would be cooler phones first, and no contract extensions without an upgrade second.

However, I really don't think the government needs to ...
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Versed

Sep 9, 2007, 12:46 AM
Sure, they can switch, then either they get hit with a term fee, or pay minute overages. I use att, they don't extend when I go online and add or drop features. If I want a new phone, sure, I accept the extension, and its on the line I bought the new phone, not the three others on my plan. Thats fair.

Say, I had VZW, 2 years, contract is done, 6 months before I added a feature or more minutes, so I'd have to pay $600 in term fee's to leave (on four lines)? Well, maybe there needs to be some government intervention. I am not a slave to a wireless carrier or in servitude. I know many of the people here work in the industry, and just feel they wish to support the industry that employs them. But no other industry does this, none. ...
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