I was so excited when I heard the news about this phone. It sounded like the best of both worlds being a touch screen & a flip. I had owned the LG Dare for about 3 weeks & although I liked Almost everything about it, it just felt way too thin & fragile. I also found I could not hold it comfortably while having a conversation for long periods of time. My hand would kind of cramp up in a way because I'm used to holding something thicker yet skinnier in width. It was like holding your camera up to your ear, awkward for me anyway. A flip phone has more body to hold onto with a more natural positioning for your hand to hold. The ZN4 seemed like a winner till I found out there were no dedicated call/end buttons like the Dare. A def plus to have in my experience. There are pretty much Zero editing options for pictures. Not cool if you're trying to one up the current competition. And, there is no customization for the main screen like putting your own most used menu settings on the screen. (Ex: I use the EZ tip calc all the time, I could drag that onto the home screen of the Dare.) Trust me, the Dare was awesome, it was just too bulky in width for me to hold and made me feel agitated when in a phone call. I couldn't wait to get off. Plus I had a lot of calls that didn't come through even though I had great reception, (3-4 bars at all times). I would get voicemails but the phone would not ring half the time & I'd be sitting right next to it!(not ok). I've never had any of these issues with any of my past flip & slider phones. I'm really bummed since the above listed cons are enough to stop me from buying what I thought would be my "perfect" phone. At least for the next couple of years anyway! I guess I'll have to wait a while longer & see what the holidays bring for new phones.