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Handset Lemon Law Passed in Illinois

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What carriers already offer something like this?

jskrenes

May 3, 2007, 4:20 PM
I know Verizon already has a lemon policy, where after three exchanges, you can switch to a different phone (I had a customer who had 3 defective E815s and we switched him to an 8300). I would think that a policy like that would be sufficient enough. The carrier is being held accountable for the defective phone(s) and the cuustomer is still under contract.

So people who work for other carriers, chime in, if you can resist flaming your least favorite carrier.
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attwork

May 3, 2007, 7:38 PM
yeah i think most carriers do that, wich is why this whole lemon law "get out of your contract for free" thing is going to be abused by alot of people
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attwork

May 3, 2007, 7:43 PM
abused just like the "get a diff phone because my phone is "defective" policy" gets abused
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