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Handset Lemon Law Passed in Illinois

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Perfect Solution

nuckingfuts

Apr 30, 2007, 2:49 PM
Make custoerms, as part of their contract, sign a form acknowledging the cost od replacement... so they know how much it is actually worth!!!
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cremz

Apr 30, 2007, 4:06 PM
Customers are still just as stupid and will refute the fact that they never knew about it even though they signed it...
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oudidntkn0w

Apr 30, 2007, 6:28 PM
Ive talked to my manager about this a few times. I SOOOOOOO wish that on the contract in A BOX they verify by signature the retail cost of the phones they are buying and if they decline insurance they have to sign a line for that as well.
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vaspider

Apr 30, 2007, 6:42 PM
T-Mobile's new manual contracts have a spot for customers to initial that they accept or decline equipment protection. I wish they'd add it to the regular contracts as well.
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Okiah

Apr 30, 2007, 7:53 PM
Do what I do, for ones that work with the system, just have a form that you attach to it that states all the insurance costs, per month, and what they'll save. It saves a bundle of trouble.
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Versed

Apr 30, 2007, 10:26 PM
In Cingular stoes and I'm sure other stores, they do have the non-contract price posted with each phone.
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nuckingfuts

May 1, 2007, 9:49 AM
Versed said:
In Cingular stoes and I'm sure other stores, they do have the non-contract price posted with each phone.



Yeah, people read that.......

🙄 🙄 🙄
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Versed

May 1, 2007, 11:44 AM
Well they should, but I agree many don't.
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amosjones

May 1, 2007, 12:27 PM
We did that in the store I used to run, and Joe Consumer had NO IDEA, what the phones were actually worth.


If they really get a bad phone, which does happen, there should be some kind of protection for the customer.
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lancekalzas

May 1, 2007, 1:47 PM
Yes but this law is not the answer to that problem.
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