Handset Lemon Law Passed in Illinois

zombie9 said:
Carriers do not make phones so why is it that a customer would get out of the ETF because of this? The etf is to get the money back that the carrier dumped into getting the customer a discount on a phone. Wouldn't it make more sense to have moto or samsung send a new phone to the customer?

exactly - this is penalizing the carrier for a manufacturer's poor design. it's like getting out of your directv contract because your TV broke!

idiots

jinx7676 said:

zombie9 said:
Carriers do not make phones so why is it that a customer would get out of the ETF because of this? The etf is to get the money back that the carrier dumped into getting the customer a discount on a phone. Wouldn't it make more sense to have moto or samsung send a new phone to the customer?

exactly - this is penalizing the carrier for a manufacturer's poor design. it's like getting out of your directv contract because your TV broke!

idiots

Except the phone carrier has tested and branded the phone. Directv couldnt care less about my TV, but they will stand behind the dish and receiver

nuckingfuts said:

jinx7676 said:

zombie9 said:
Carriers do not make phones so why is it that a customer would get out of the ETF because of this? The etf is to get the money back that the carrier dumped into getting the customer a discount on a phone. Wouldn't it make more sense to have moto or samsung send a new phone to the customer?

exactly - this is penalizing the carrier for a manufacturer's poor design. it's like getting out of your directv contract because your TV broke!

idiots

Except the phone carrier has tested and branded the phone. Directv couldnt care less about my TV, but they will stand behind the dish and receiver

and...
(continues)

The carriers certify the phone for their network, BUT they also demand the OEM Mfg change features, software and in the end CRIPPLE the phone.

I would gladly buy my phone direct with NO contract but it doesn't work that way now does it. I am looking to move to ATT and get the Q9h but even if I buy the phone at retail or bring my own phone I MUST sign a 1 year contract, why should I have to do this. There is NO carrier subsidy at all.

Oh and Verizon & Sprint FORCE you to buy their phones that they have crippled features on and you have to buy only Verizone or Sprint approved phones unlike the GSM side.

A cell phone carrier spends money on activating service apart from subsidizing a handset. That's why there is a contract. I don't know why people think that the contract is strictly because of the handset. All this technology does cost money after all.

it costs the carrier to provide you with service.towers, features, keeping it up and running isnt free,and after all companys are out to make money not loose it. im glad someone else thought of that. 😉

Well the gubmnt is looking at the legality of services discounting phones for customers right now, they say its not legal to do so even if there is a contract involved. so with that and this ruling they are realllly stepping on there d*cks trying to controle what companys do!

But you have to use the carriers phone choices in most cases. DirectTv you can use any TV you want, your not forced to pick from 10 different TV choices.

habib_15 said:
But you have to use the carriers phone choices in most cases.

not for GSM carriers. you can use any unlocked phone.

but for cdma? and yes, I believe carriers are not req'd to offer handsets, but they do, and they also slap their brand name on it, so really, they should stand by their endorsed devices. I'm just citing that there's no such thing as a directv...um...tv

OK… Granted that is true. BUT, unlocked phones are not readily available in the US. Please tell me if an actual brick and mortar store sells unlocked phones. I'll be happy to go look at their selection. OK you can order them online…. OK give me a list of models that the US division of the mobile phone companies that will actually repair them here in the US. I would like to buy a phone from Amazon where I don’t have to worry about buying or using adapters to plug in the European charger, much less having to worry about shipping the thing across the world to get it fixed. Oh and support US 3G. Most of the unlocked phones that i'm interested in are usually built for the european market and do not support all of US GSM and 3G frequencies.

and that falls on the fcc's problem with using a different frequency band than the rest of the world... and allows me to reiterate the point= the government wants to control wireless industry as well

phoenixms said:
OK… Granted that is true. BUT, unlocked phones are not readily available in the US. Please tell me if an actual brick and mortar store sells unlocked phones. I'll be happy to go look at their selection. OK you can order them online…. OK give me a list of models that the US division of the mobile phone companies that will actually repair them here in the US. I would like to buy a phone from Amazon where I don’t have to worry about buying or using adapters to plug in the European charger, much less having to worry about shipping the thing across the world to get it fixed. Oh and support US 3G. Most of the unlocked phones that i'm interested in are usually built for the european market and do not support all

...
(continues)

While you make a very good point, I beleive the spirit of this law is to make carriers require a higher quality of product from their manufactor's, if you have a problem with a pair of shoes you buy at macy's you take the shoe back to macy's not to whomever made the shoe, Ford was held responsible for the damage that defective firestone tires did to their customers cars, this law is in essence trying to make sure that carriers no longer pawn off crap handsets on their customers and make them come into the store 5 and ten times for the same issue.

Ford and Firestone shared equal responsibility although they blamed each other for the problem.

All this could possibly result in is even slimmer phone pickings for customers. We can all go back to 6010s for reliability I guess. Sorry Windows mobile nobody can have your phones as they freeze too often. 🙄