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Best Buy To Open More Mobile Locations

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The point is this....

JGoods1115

Apr 24, 2007, 5:35 PM
I am the friend that was referred to in the thread above (Shaggy145J's).

I currently work at Best Buy in the wireless department. I consider myself a highly educated employee along with the other 5 members of my department. Yes, there will be people who work with the cell phones that are not as up-to-date with everything, or don't know about PDA phones as well (since we do not currently carry them). It usually takes about 2 or 3 weeks for people to become familiar with activations and equipment after they start.

The new stores will only have the highly skilled and knowledgable workers, and still lower prices than the Verizon/Sprint/Cingular stores will. In the 2+ years I have worked at Best Buy, I am yet to see a lower price on a...
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muchdrama

Apr 24, 2007, 5:50 PM
JGoods1115 said:
I am the friend that was referred to in the thread above (Shaggy145J's).

I currently work at Best Buy in the wireless department. I consider myself a highly educated employee along with the other 5 members of my department. Yes, there will be people who work with the cell phones that are not as up-to-date with everything, or don't know about PDA phones as well (since we do not currently carry them). It usually takes about 2 or 3 weeks for people to become familiar with activations and equipment after they start.

The new stores will only have the highly skilled and knowledgable workers, and still lower prices than the Verizon/Sprint/Cingular stores will. In the 2+ years I have worked at Best Bu
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PooFlinger1

Apr 25, 2007, 11:59 AM
You have some good points, but you took it personal and are not looking at the big picture. NOT all stores have the trained employees that you speak of. The one's in my area sure don't. I know because I used to work with them. Secondly, Sure, you get the same warranty, but who honors that warranty? Best Buy? I don't think so. The manufacturer does. So saying that they have the same warranty when buying from best buy isn't a benifit as they would have that same warranty when bought from ANY authorized retailer.

The new stores will only have the highly skilled and knowledgable workers, and still lower prices than the Verizon/Sprint/Cingular stores will.


Again, you are assuming that best buy will be fill...
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muchdrama

Apr 25, 2007, 2:28 PM
PooFlinger1 said:
NOT all stores have the trained employees that you speak of.

Again, you are assuming that best buy will be filling the stores with nothing but highly trained professionals, which you and I both know is not true.

Since when did lower prices automatically equal better?

And BTW... The accessories that BBY and other sell (cheaper than the corporate stores) and junk and VOID that warranty that you boasted about earlier.


Geeze, are you ever a gloomy gus.

a)These stores are being opened with the best possible service in mind.

b)This is America. Price is king.

c)I've seen the accessories BB offers, and you get what you pay for. You want name brand? They have it. You wan...
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ksw2390

Apr 25, 2007, 5:40 PM
You make some good points, but I have to tend to disagree.


I work for a Best Buy, and yes, some employees may not have the same drive as a COMMISSIONED retailer, but there are many that do care.

I've been to many Verizon and Alltel stores, and I have to tell you, there are plenty of employees that don't care there as well, you'll find it anywhere. As for the Best Buy employees, many of them are part time meaning its a second job or they are in school, so their focus may be elsewhere, but there are many strong employees who strive for perfection. Its these employees that I assume Best Buy will move to their "new stores."

As for as sending you guys our problems, well what else can we do? Granted we try not to send you any, but so...
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jesusworks4kmart

Apr 25, 2007, 9:45 AM
Most will not have sprint since they are changing their stores market by market to another carrier.
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eagles1

Apr 25, 2007, 5:16 PM
I agree with many of these points and other peoples points. There are many BB employees that just don't care. I do the trainings for the department and no matter how many trainings i give some of these guys and gals they just don't care. you will see that in many big box dealers across the USA. when you have these stores here you have a better chance of meeting the customers needs end to end just like they do in a core store with the same low best buy prices. These stores will have better employees then just a regular best buy like i am in but you will find one or two good employees hear and there in best buy, but not all best buys have great employees like these new stores will. yes some times our prices to get beat but thats not for ...
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SprintPCSGuy

Apr 25, 2007, 7:12 PM
When it comes to phone prices... especially non-contract prices.
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SprintFTW

Apr 25, 2007, 11:56 PM
I have worked for Sprint indirectly at Best Buy and also directly in a store... the stores will gladly match Best Buy / Circuit City on pricing.

To the person who said it is faster to activate your phone at Best Buy... that is just not true unless there is usually a wait at your local Sprint store.

I can honestly say that you will usually get better service at a Sprint store as well.
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