UTStarcom Reveals New CDMA Clamshells

This is the problem i run into every day, customer gets ut starcom phone when activating account because they are free, 2 months down the road the phone dosnt work anymore, they dont have insurance because there cheep, hence the phone. so dose the company buy the customer a brand new phone out of there own pocket? i get more issues with that phone than any other, its like clockwork. unless it belongs to a person who is 65+. its broken within 6 months.