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AT&T Opens First Megastore

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Top message:  I've got a headache by muchdrama   Mar 12, 2007, 3:38 PM

Replying to:  Re: I've got a headache by katrina   Mar 12, 2007, 4:43 PM

Re: I've got a headache

by fahrende    Mar 12, 2007, 5:28 PM

I wish it was that simple. Problem is if you have no official plan, they can start to charge exorbitant fees for long distance (especially international) which is why she fought them so hard in the first place. She finally gave up trying to fight them to get her account and instead opted to open a new account.

Only, when giving ATT her address, they told her it was a business and that residential services couldn't help her out (her address has always been a house since in was constructed in 2006). So, after several hours of playing phone tag, she somehow managed to get her new account activated.

Bottom line, ATT needs to get its act together and focus on the fundamentals instead of rolling out with all of this useless marketing.

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