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AT&T To Begin Un-branding Cingular Monday

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Top message:  A horrible decision by AT&T by Crunchy Frog   Jan 13, 2007, 8:24 PM

Replying to:  Re: A horrible decision by AT&T by Crunchy Frog   Jan 15, 2007, 2:12 PM

Re: A horrible decision by AT&T

by Future    Jan 15, 2007, 2:19 PM

I totally understand what you're saying...

Here is where I dont agree though...

You think Cingular/ATT is not doing a fair job informing their customers of whats going on?

This whole thing just closed 2 weeks ago, what do you expect? Surely you can understand that they would not have advertised it before the deal even closed? The deal closed 2 weeks ago, and as of today, we're already launching NEW commercials about the rebranding with ATT. If you ask me, they are moving pretty quick to inform the customers of whats going on.

Crunchy Frog said:
Let me just say that I am not against progress and companies joining up to improve technology and services. My fear is that this may take things in a backwards direction since the previous AT&T Wireless had a lackluster reputation and I don't want things to change for the worse.
Let me be clear here, the fact that there are so many posts on this site regarding the uncertainties of this huge change only means one thing-the companies of AT&T and Cingular have done a very poor job of properly informing its customers about this change and how it will affect them personally. The change happened too quickly and without proper information being sent out which has made this whole thing appear as some kind of hostile takeover. People are understandably worried about companies being sucked up by bigger companies and products services drying up or going downhill.

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