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AT&T To Begin Un-branding Cingular Monday

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Top message:  Sympathy... by muchdrama   Jan 12, 2007, 8:14 PM

Replying to:  Re: Sympathy... by SkillciaX   Jan 14, 2007, 9:03 PM

Re: Sympathy...

by Future    Jan 14, 2007, 9:07 PM

Its not that complicated. Customers are NOT going to have to change theirs plans, phones, or simcards again.

This has been said so many times, but I'll echo it back... the ONLY thing thats changing is the name, thats it.

SkillciaX said:
njcellfreak said:
muchdrama said:
...for all the folks dizzied by the ATT to Cingular to ATT thrill ride.

LOL Please. It is not that serious, okay? Drama queen.

Oh, but it is that serious, being that i worked in a wireless store.. i can't count how many people thought they were cingular customers just because the name was on the screen of their phone, but they still had AT&T logos on the phone, SIM card, and had AT&T plans, and sometimes TDMA phones...

These customers get confused when you tell them they are still AT&T wireless blue side customers... and that they must change to the orange side with new phones, sim cards, and plans...

Now when the names is changed back to AT&T how in the world do you think these customers are going to feel...

They're gonna think their phones should work fine now, and that they should be able to keep their plans too, and instead of having to switch to an orange customer...

you see, this is already confusing to work out....

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