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Review: Samsung Instinct

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Our Review Unit was FINAL Hardware and FINAL Software

Eric M. Zeman

Jun 16, 2008, 1:28 PM
Just to clear things up, the review unit we have on hand from Sprint/Samsung is DEFINATELY final hardware and final software.

It is not defective, it is a production unit that met Samsung/Sprint QA before shipping.

We even updated the software during the review process to be sure we had the latest version.

Jun 16, 2008, 1:34 PM
Thank you for an honest review. I wish people would just accept it may not be the greatest phone ever, contrary to what Sprint is saying.

Jun 16, 2008, 2:47 PM
There are know issues with the web browser and music store, among others,that are being addressed and are going to be updated OTA (over the air) by release date. So while yes you did have the final hardware, you do not have the latest software. In fact no one does b/c it still hasn't hit the air yet.

In your review you didn't mention Visual Voicemail. Does your "latest" software have this feature? This is one of the greatest features of the phone that isn't on the phones that have been released thus far; however it is going to be on all the phone @ point of release.

Jun 16, 2008, 3:01 PM
"blockquote>We even updated the software during the review process to be sure we had the latest version."

That would mean you in fact did not have the final version. Also as lvillecards13 pointed out visual voicemail was not operable, I believe in another post you said GPS wasn't active either. I spoke with a tech rep in corporate accts on thurs he said his dept got an Instinct over a week ago and another one this passed Wed, he said there is a difference in the displays between the two the latest one they received had a sharper display and that Sprint TV and the browser were much quicker/sharper and responsive. A corporate rep I spoke to last Friday said this as well.

Jun 16, 2008, 4:39 PM
Please do us all a favor and open up the back. What is the two digit dot two digit (xx.xx) code on your device?

If it is anything other than 08.06 then it is NOT by any means whatsoever a "final" version.

No way to dispute this, I'm sorry you are wrong. Can't drive the point home any further. The handsets being shipped to the public will carry the 08.06 code. If you have one of those, then you have a defective touch screen.

I bet if you go on down to your nearest technician center and show them the problems, they would say that the phone is not acting the way it was designed.

Also saying "final" is like saying the current mustang is the "final" mustang. They WILL make a new version in the future. There will be hardware updates ...

Jun 18, 2008, 4:56 PM
That's correct!

The device that was received by our SME or Instinct Advocate was version 08.05 and the ones we received today for sale to customers are 08.06.

Good Call!

Jun 18, 2008, 7:06 PM
It's a simple samsung warranty code. The phone was manufactured in 2008, in the 5th month. So it's a pre-release model. There may be a very small number of handsets avaialable to the public with the 08.05 code, but significantly less than the 08.06.

Sometimes they change up the code with some letters but usually that's only if there are two hardware versions in the same month.

Jun 18, 2008, 8:30 PM
Actually, a friend of mine works at the Sprint store and he says that the "final" launch firmware won't be available until just before the phone launches which be today or tomorrow. Also, the demo units that they sent out to editors and such are hardware 08.05 and the final production hardware that is being sold to the public is 08.06. Either way, I'm still mad at you guys for not admitting your user error on that speakerphone button, when you tried to tap on the name in the phone book and the misplaced tap on the done button after the call... lol

Jun 18, 2008, 11:01 PM
Thank you for the review. I can't believe how fired up people are getting about it. I have never made a buying decision based on a website review and if you do then that's your fault. If it's anything like the touch screen on the Glyde it will be a big disappointment. With the Glyde it would indicate you touched a menu option but not do anything. This was the same disappointing thing on the Chocolate phone. I for one will go into the store and test it out myself but this was good to hold me over until then. Oh and if Samsung doesn't want this to be compared to the iPhone then maybe they shouldn't have made the videos comparing it to the iPhone.

Jun 19, 2008, 3:05 AM
Some of these folks are so bitter. Pay them no mind PhoneScoop and keep up the good work.

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