Sprint To Rein In Boost
The Sprint way of doing business is broken
By the way Boost mobile is ghetto wireless at its finest just listen to the hold music when you call customer service. And I am a young black male =) so that I'm not racist in any way.
jamjacks said:
By the way Boost mobile is ghetto wireless at its finest just listen to the hold music when you call customer service. And I am a young black male =) so that I'm not racist in any way.
So, what're we talking about? "Baby Got Back" or something?
And whoever said we were talking about black people 🙄 We're talking about the Gangsta looking/hi...
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renardlee said:
its pretty obvious you never been around black people
Noooooooooo. I've NEVER been around black people being from SOUTH FLORIDA. LOL. Fool.
In connecticut, the berlin turnpike there is Verizon and Sprint not but 1000 ft from each other.. Both are nice large stores. But at Verizon.. unless there jammin busy everyone that works there wants to help you. If your in the Sprint store most dont care about you and tell you that you need to see the person that has a line of 5 people.. When all u need is a few simple answers that you know they can look up in the computer.. Sprint cus. service sucks.
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Heres some tips.
1. Don't stand around. Theres allways something to do or someone to help.
2. Get Excited. If some asked a question and you dont know it try your best to find the answer. Ask the customer questions.
3. Help Each other. If one person is swampped see if you can assist them in any way. Leaving customers standing is in my opinion one of the simplest ways to piss someone off.
4. Cross-training. Ok so you can't help your co-workers cause you can't jump from your station to open a 2ed computer at the station th...
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TheBlueCat said:
Oh BTW I dont work at a sprint store.. I just caught that... I work at a pizzaria.
Get EXCITED about pizza!
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TheBlueCat said:
2. Get Excited. If some asked a question and you dont know it try your best to find the answer. Ask the customer questions.
Asking ANYone to get excited about something that's just plain NOT exciting is a stupid tactic on a corporate level. Circuit City recently went this route with massive managerial changes and a drive to "get employees to be visibly excited about everything they do". Well, uh, selling electronics is NOT exciting. Jumping around like jackasses pretending to be excited only puts off the customer. Simply try and be sincere with them and help them to the best of your ability. "Excitement" is NOT the answer.
Why woudnt selling elcetronics be exciting?? I love them.. The opertunity to learn to show people whats out there and whats right for them would be fun if you ask me.
Too many people.. (employees) just dont care enough. Ok so saying "get excited" is corny. Allright well then maybe you should look like you care. Act like your interested in finding and answer. Personaly I think there is alot of employees that are depressed, or just "slow". Slow cause they wernt educated, or just dont like where they are in life.
I just hate it when i ask help from someone for help and they look and act like there on a drug (yo...
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This forum is closed.