Sprint To Rein In Boost
Sprint did this to themselves
A few months ago, Sprint changed the credit classes to be more expensive for nextel IN AN EFFORT TO SELL MORE BOOST. They actually went on record and said that. Now they want to change their own doing because it worked out too well? Maybe if they did NOT outsource their customer service and hired people in the United States that actually speak english (not engrish or engwish), they would actually have a great customer base that don't want to port out when their contract is over. That is one thing that Nextel and Boost have, GREAT customer service (that 😲 SPEAK ENGLISH)
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I think I just heard Carlos Mencia say "det de dee".
Not only is Sprint losing alot of legacy Nextel customer base due to the change in credit class ratings and decline in service and coverage they are also losing legacy Nextel employees due to the new commission scale and method and prodecures.
Sprint really knows how to dick its self over.
What did they expect when they combined a company with mediocre coverage and fairly good customer service with a company that had decent coverage and piss poor customer service?
Not only is Sprint losing alot of legacy Nextel customer base due to the change in credit class ratings and decline in service and coverage they are also losing legacy Nextel employees due to the new commission scale and method and prodecures.
Sprint really knows how to dick its self over.
What did they expect when they combined a company with mediocre coverage and fairly good customer service with a company that had decent coverage and piss poor customer service?
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i been saying this a long time "Two wrongs don't make a right" and sprint should change their employee slogan to "the most BAD choices in wireless"
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Can you piss off and lose 20% of your subscriber base in less than a year?
Can you saturate a dying network with non contractual customers?
"Yes You Can"
Can you saturate a dying network with non contractual customers?
"Yes You Can"
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digitmasher said:
Can you piss off and lose 20% of your subscriber base in less than a year?
Can you saturate a dying network with non contractual customers?
"Yes You Can"
Okay, THAT was funny.
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That was funny, but factually wrong.
The credit changes to Nextel were in fact lightened not tightened. Legacy Nextel used to routinely run $800 deposits, now they only go up to $250, and in most cases are only $50 - $100. Now that being said; the percentage of customers requiring one of these low level %50 - $100 deposits have gone up. That was done in an effort to increase the credit class rating of the Nextel subscriber base.
As far as you comments regarding the merger of the two companies, yes there are some challenges out there, but if you read are listen to most professional industry annalist Sprint Nextel is well positioned for long term growth.
This industry is very competitive and cyclical,
T-Mobile who is one of the top ...
(continues)
The credit changes to Nextel were in fact lightened not tightened. Legacy Nextel used to routinely run $800 deposits, now they only go up to $250, and in most cases are only $50 - $100. Now that being said; the percentage of customers requiring one of these low level %50 - $100 deposits have gone up. That was done in an effort to increase the credit class rating of the Nextel subscriber base.
As far as you comments regarding the merger of the two companies, yes there are some challenges out there, but if you read are listen to most professional industry annalist Sprint Nextel is well positioned for long term growth.
This industry is very competitive and cyclical,
T-Mobile who is one of the top ...
(continues)
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This forum is closed.
