Top Carriers Hit With Lawsuits
don't feel sorry for customers
After selling phones for 2 years and dealing with customers... I don't feel bad for the people who declined to read their contract and just signed it because they "trusted" the sales rep in the mall with "mobile systems" on all of their contracts. For the customers who read their contracts and declined the roadside assistance but were still signed up by the sales rep (indirect or not).... call customer care and complain to them, just don't yell at a random sales rep who has no idea who you are.
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Huh? This isn't about feeling sorry for those who dont read contracts, its about those who would make gay contracts with loop holes and try and burn customers when they have money losses to make up for.
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So your saying cingular/verizon/t-mobile and all the others I didn't list who "made up" the whole concept of roadside assistance and invested money to promote/perfect it just to screw customers out of money? Please, the only reason they made it come with a contract is to get the word out there. If you ask somebody if the want roadside assistance they will say no. If you tell them your plan comes with it for a month and they actually use it, they will tell friends and all of a sudden the company is making money from people signing up that already have service. So for all the people who complain about this because they were too lazy to read a contract, boohoo, go sit in the corner and pout with the people who sent in their rebate form late bec...
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